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Content preview: _Build Stronger Teams by Tackling Tough Behaviours _____
In today_s workplace, competitive pay and benefits are no longer enough
to keep your best people. Employees stay where they feel heard, valued, and
inspired to do their best work. When engagement sl [...]
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=F0=9F=A4=9DBuild Stronger Teams by Tackling Tough Behaviours
_____ =20
In today=E2=80=99s workplace, competitive pay and benefits are no longer =
enough to keep your best people. Employees stay where they feel heard, =
valued, and inspired to do their best work. When engagement slips, =
performance, morale, and retention quickly follow.
=20
Winning Hearts at Work: Mastering Employee Engagement & Retention =
Strategies is a practical, research-informed workshop designed to help =
leaders, HR professionals, and managers build a workplace where people =
actually want to stay and grow.
=20
=E2=9C=A8Course Highlights:
Upon completion of this course, participants will be able to:
*=09
Key Factors for Employee Retention and Engagement: Recognize the key =
elements that influence employee retention and engagement, including =
team dynamics and organizational culture.
*=09
Understanding Individual Needs and Motivators: Understand the unique =
needs, drivers, and motivators of team members to foster greater loyalty =
and commitment.
*=09
Personalized Strategies for Employee Growth: Develop personalized =
strategies to improve job satisfaction, growth opportunities, and =
employee development.
*=09
Proactive Retention Planning: Create a proactive retention plan using =
practical tools and techniques to enhance employee engagement and =
retention.
*=09
Engaging and Developing Top Talent: Equip managers with effective =
strategies for engaging, developing, and retaining top talent, inspired =
by insights from the book "Love 'Em or Lose 'Em."
Create a workplace where people feel proud to belong =E2=80=94 and =
don=E2=80=99t want to leave=F0=9F=8C=9F
Event Details
HRP Course Code:
AV0793
Course Title:
Winning Hearts at Work: Mastering Employee Engagement & Retention =
Strategies
Date:
28 Apr 2026 (Tue)=20
Course Fees:
$680.00 (excluding GST)=20
*Register in a group of min. 3 pax to enjoy a group discount!
*Entitled for UTAP funding (Paid NTUC member =E2=80=93 Up to 50% =
funding)
Mode of Learning:
Classroom @ Holiday Inn Orchard City Centre or Concorde Hotel or Hotel =
Inn Atrium (Halal)
* Buffet Lunch is included!=20
Contact Person:
Ms. Calista (Tel: 6720 3333; Email: training.aventis@gmail.com)=20
Registration Via Email:
Bill To:
Address:
Billing Contact Person Name, Email and Phone:
Sub-BU Code:
Name of Learner:=20
Job Designation:=20
Email:=20
Phone:=20
=20
Course Outlines
=20
Module 1: The Case for Retention =E2=80=93 Why Employees Stay or Leave
* Introduction: Overview of the workshop's goals and the importance of =
employee retention.=20
* Understanding the Talent Dilemma: Discuss the cost and impact of =
turnover on team performance, morale, and organizational success.=20
* Key Concepts: Insights from "Love 'Em or Lose 'Em" on the primary =
reasons employees leave: lack of growth, poor management, insufficient =
recognition, and misalignment with values.=20
* Activity: "Stay Interview Simulation" =E2=80=93 Participants practice =
conducting stay interviews to uncover employees=E2=80=99 motivations and =
identify retention risks within their teams.=20
* Group Discussion: Share experiences and discuss common themes around =
why employees leave or stay.
Module 2: Understanding Your Team =E2=80=93 Building Trust and =
Engagement
* Understanding Employee Motivators: Explore the diverse needs and =
motivators that drive employee satisfaction, such as career development, =
work-life balance, and recognition.=20
* The Art of Listening: The importance of active listening to understand =
employees' concerns, aspirations, and feedback.=20
* Relationship Building: Techniques for creating open and trusting =
manager-employee relationships.=20
* Activity: "Personal Engagement Profiles" =E2=80=93 Participants create =
engagement profiles for their team members, identifying individual =
motivators and preferred recognition styles.=20
* Interactive Discussion: How understanding individual needs can lead to =
tailored management approaches and improved engagement.
Module 3: Empowering Growth =E2=80=93 Developing and Recognizing Talent
* Creating Opportunities for Growth: Discuss strategies for promoting =
employee development, including training, mentorship, and new =
challenges.=20
* Empowering Through Delegation: The benefits of delegating =
responsibilities to foster growth and show trust in employees=E2=80=99 =
abilities.=20
* Recognizing Achievements: Explore various ways to recognize =
achievements and how tailored recognition can boost morale and loyalty.=20
* Activity: "Development Plan Exercise" =E2=80=93 Participants outline a =
personalized development plan for a selected team member, considering =
their career goals and growth needs.=20
* Group Discussion: Share ideas on how to incorporate regular =
recognition and feedback into daily management practices.
Module 4: Proactive Retention Planning =E2=80=93 Creating an Environment =
Where People Want to Stay
* The "Stay" Mindset: Discuss how adopting a proactive approach to =
retention can help identify and address potential turnover risks.=20
* Creating a Positive Team Culture: Techniques for fostering a =
supportive and inclusive work environment that aligns with =
employees=E2=80=99 values and encourages loyalty.=20
* Developing Retention Strategies: Learn how to implement strategies =
like flexible work arrangements, career pathing, and open communication =
to enhance retention.=20
* Activity: "Retention Action Plan" =E2=80=93 Participants create a =
practical action plan to improve employee engagement and retention =
within their teams. Plans include conducting stay interviews, =
implementing recognition practices, and setting up growth opportunities. =
* Sharing and Commitment: In pairs, participants share one key action =
they will implement in their team to improve retention.=20
* Closing Reflections: Summarize the key points discussed and reflect on =
how these strategies can impact the team's dynamics and performance.
<https://have/>=20
=20
Have a questions or need help with the registration ? WhatApp us at +65 =
8040 9568.=20
<https://to/> To unsubscribe, kindly visit =
<https://www.tfaforms.com/4649142> =
https://www.tfaforms.com/4649142.Thank you!
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style=3D"FONT-SIZE: 18pt; COLOR: #7030a0; LINE-HEIGHT: 107%; =
mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin"><FONT =
face=3DCalibri><SPAN lang=3DEN-US style=3D'FONT-SIZE: 18pt; FONT-FAMILY: =
"Calibri",sans-serif; COLOR: #7030a0; LINE-HEIGHT: 107%; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-US; =
mso-fareast-font-family: DengXian; mso-fareast-language: ZH-CN; =
mso-bidi-language: AR-SA; mso-fareast-theme-font: minor-fareast; =
mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: =
minor-latin'><SPAN lang=3DEN-US style=3D'FONT-SIZE: 18pt; FONT-FAMILY: =
"Calibri",sans-serif; COLOR: #7030a0; LINE-HEIGHT: 107%; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-US; =
mso-fareast-font-family: DengXian; mso-fareast-language: ZH-CN; =
mso-bidi-language: AR-SA; mso-fareast-theme-font: minor-fareast; =
mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: =
minor-latin'><SPAN lang=3DEN-US style=3D'FONT-SIZE: 18pt; FONT-FAMILY: =
"Segoe UI Emoji",sans-serif; LINE-HEIGHT: 107%; mso-bidi-font-family: =
"Segoe UI Emoji"; mso-ansi-language: EN-US; mso-fareast-font-family: =
"Times New Roman"; mso-fareast-language: ZH-CN; mso-bidi-language: =
AR-SA; mso-font-kerning: 0pt; mso-ligatures: none'><FONT =
color=3D#000000><SPAN lang=3DEN-US style=3D'FONT-SIZE: 18pt; =
FONT-FAMILY: "Calibri",sans-serif; LINE-HEIGHT: 107%; mso-ansi-language: =
EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: =
ZH-CN; mso-bidi-language: AR-SA; mso-font-kerning: 0pt; mso-ligatures: =
none'><SPAN lang=3DEN-US style=3D'FONT-SIZE: 18pt; FONT-FAMILY: =
"Calibri",sans-serif; COLOR: #7030a0; LINE-HEIGHT: 107%; =
mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; =
mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-font-kerning: =
0pt; mso-ligatures: none'><SPAN lang=3DEN-US style=3D'FONT-SIZE: 18pt; =
FONT-FAMILY: "Segoe UI Emoji",sans-serif; COLOR: #7030a0; LINE-HEIGHT: =
107%; mso-bidi-font-family: "Segoe UI Emoji"; mso-ansi-language: EN-US; =
mso-fareast-font-family: "Times New Roman"; mso-fareast-language: ZH-CN; =
mso-bidi-language: AR-SA; mso-font-kerning: 0pt; mso-ligatures: =
none'><SPAN lang=3DEN-US style=3D'FONT-SIZE: 18pt; FONT-FAMILY: "Segoe =
UI Emoji",sans-serif; COLOR: #7030a0; LINE-HEIGHT: 107%; =
mso-bidi-font-family: "Segoe UI Emoji"; mso-ansi-language: EN-US; =
mso-fareast-font-family: "Times New Roman"; mso-fareast-language: ZH-CN; =
mso-bidi-language: AR-SA; mso-font-kerning: 0pt; mso-ligatures: none'>
<P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0px" =
align=3Dcenter><B><I><SPAN style=3D'FONT-SIZE: 18pt; FONT-FAMILY: "Segoe =
UI Emoji",sans-serif; COLOR: #7030a0; LINE-HEIGHT: 107%; =
mso-bidi-font-family: "Segoe UI Emoji"; mso-ansi-language: =
EN-SG'>=F0=9F=A4=9D</SPAN></I></B><B><I><SPAN style=3D"FONT-SIZE: 18pt; =
COLOR: #7030a0; LINE-HEIGHT: 107%; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG"><FONT =
face=3DCalibri>Build Stronger Teams by Tackling Tough =
Behaviours</FONT><o:p></o:p></SPAN></I></B></P>
<P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0px" =
align=3Dcenter></SPAN></SPAN></SPAN></SPAN></FONT></SPAN></SPAN></SPAN></=
FONT></SPAN></SPAN></SPAN></SPAN></SPAN></FONT><SPAN style=3D'FONT-SIZE: =
12pt; LINE-HEIGHT: 107%; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: =
Calibri'></SPAN></P></SPAN></SPAN></SPAN></SPAN></FONT></SPAN></SPAN></SP=
AN></FONT></SPAN></SPAN></SPAN></SPAN></SPAN></FONT><SPAN =
style=3D'FONT-SIZE: 12pt; LINE-HEIGHT: 107%; mso-bidi-font-family: =
Calibri; mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New =
Roman"; mso-font-kerning: 0pt; mso-ligatures: none; =
mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri'>
<P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0px" =
align=3Dcenter>
<HR align=3Dcenter SIZE=3D1 width=3D"100%">
<P style=3D"MARGIN: 0px"></P>
<P style=3D"MARGIN: 0px"></P></SPAN>
<P style=3D"MARGIN: 0px"></P>
<P style=3D"MARGIN: 0px"></P><SPAN style=3D"mso-bidi-font-family: =
Calibri; mso-ansi-language: EN-SG; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri"><FONT size=3D3><FONT =
color=3D#000000><SPAN style=3D'COLOR: black; mso-bidi-font-family: =
Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-themecolor: text1'><SPAN =
style=3D"mso-bidi-font-family: Calibri; mso-ansi-language: EN-SG; =
mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri"><SPAN =
style=3D"mso-bidi-font-family: Calibri; mso-bidi-theme-font: =
minor-latin; mso-ansi-language: EN-SG"><SPAN =
style=3D"mso-bidi-font-family: Calibri; mso-ansi-language: EN-SG; =
mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri"><SPAN =
style=3D"FONT-SIZE: 12pt; LINE-HEIGHT: 107%; mso-bidi-font-family: =
Calibri; mso-ansi-language: EN-SG; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri"><SPAN style=3D"mso-bidi-font-family: =
Calibri; mso-ansi-language: EN-SG; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri"><SPAN style=3D"mso-bidi-font-family: =
Calibri; mso-ansi-language: EN-SG; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri"><SPAN style=3D"mso-bidi-font-family: =
Calibri; mso-ansi-language: EN-SG; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri"><SPAN style=3D"mso-bidi-font-family: =
Calibri; mso-ansi-language: EN-SG; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri"><SPAN style=3D"mso-bidi-font-family: =
Calibri; mso-ansi-language: EN-SG; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri"><SPAN style=3D"mso-bidi-font-family: =
Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: =
EN-SG"></SPAN><SPAN style=3D"mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG">
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D"mso-bidi-font-family: Calibri; mso-bidi-theme-font: =
minor-latin; mso-ansi-language: EN-SG">In today=E2=80=99s workplace, =
competitive pay and benefits are no longer enough to keep your best =
people. Employees stay where they feel heard, valued, and inspired to do =
their best work. When engagement slips, performance, morale, and =
retention quickly follow.</SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D"mso-bidi-font-family: Calibri; mso-bidi-theme-font: =
minor-latin; mso-ansi-language: EN-SG"></SPAN> </P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D"mso-bidi-font-family: Calibri; mso-bidi-theme-font: =
minor-latin; mso-ansi-language: EN-SG"></SPAN><B><SPAN =
style=3D"mso-bidi-font-family: Calibri; mso-bidi-theme-font: =
minor-latin; mso-ansi-language: EN-SG">Winning Hearts at Work: Mastering =
Employee Engagement & Retention Strategies </SPAN></B><SPAN =
style=3D"mso-bidi-font-family: Calibri; mso-bidi-theme-font: =
minor-latin; mso-ansi-language: EN-SG">is a practical, research-informed =
workshop designed to help leaders, HR professionals, and managers build =
a workplace where people actually want to stay and =
grow.<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><B><SPAN =
style=3D'FONT-FAMILY: "Segoe UI Emoji",sans-serif; mso-bidi-font-family: =
"Segoe UI Emoji"; mso-ansi-language: EN-SG'></SPAN></B> </P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><B><SPAN =
style=3D'FONT-FAMILY: "Segoe UI Emoji",sans-serif; mso-bidi-font-family: =
"Segoe UI Emoji"; mso-ansi-language: EN-SG'>=E2=9C=A8</SPAN></B><B><SPAN =
style=3D"mso-bidi-font-family: Calibri; mso-bidi-theme-font: =
minor-latin; mso-ansi-language: EN-SG">Course Highlights:</SPAN></B></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><B><SPAN =
style=3D"mso-bidi-font-family: Calibri; mso-bidi-theme-font: =
minor-latin; mso-ansi-language: EN-SG">Upon completion of this course, =
participants will be able to:</SPAN></B></P>
<UL>
<LI>
<DIV class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><SPAN =
style=3D"mso-bidi-font-family: Calibri; mso-bidi-theme-font: =
minor-latin; mso-ansi-language: EN-SG">Key Factors for Employee =
Retention and Engagement: Recognize the key elements that influence =
employee retention and engagement, including team dynamics and =
organizational culture.<o:p></o:p></SPAN></DIV>
<LI>
<DIV class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><SPAN =
style=3D"mso-bidi-font-family: Calibri; mso-bidi-theme-font: =
minor-latin; mso-ansi-language: EN-SG">Understanding Individual Needs =
and Motivators: Understand the unique needs, drivers, and motivators of =
team members to foster greater loyalty and =
commitment.<o:p></o:p></SPAN></DIV>
<LI>
<DIV class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><SPAN =
style=3D"mso-bidi-font-family: Calibri; mso-bidi-theme-font: =
minor-latin; mso-ansi-language: EN-SG">Personalized Strategies for =
Employee Growth: Develop personalized strategies to improve job =
satisfaction, growth opportunities, and employee =
development.<o:p></o:p></SPAN></DIV>
<LI>
<DIV class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><SPAN =
style=3D"mso-bidi-font-family: Calibri; mso-bidi-theme-font: =
minor-latin; mso-ansi-language: EN-SG">Proactive Retention Planning: =
Create a proactive retention plan using practical tools and techniques =
to enhance employee engagement and retention.<o:p></o:p></SPAN></DIV>
<LI>
<DIV class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><SPAN =
style=3D"mso-bidi-font-family: Calibri; mso-bidi-theme-font: =
minor-latin; mso-ansi-language: EN-SG">Engaging and Developing Top =
Talent: Equip managers with effective strategies for engaging, =
developing, and retaining top talent, inspired by insights from the book =
"Love 'Em or Lose 'Em."<o:p></o:p></SPAN></DIV></LI></UL>
<P class=3DMsoNormal style=3D"TEXT-ALIGN: justify; TEXT-JUSTIFY: =
inter-ideograph; MARGIN: 0px; LINE-HEIGHT: normal" align=3Djustify><SPAN =
style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Calibri",sans-serif; =
LINE-HEIGHT: 107%; mso-bidi-theme-font: minor-latin; mso-ansi-language: =
EN-SG; mso-fareast-font-family: DengXian; mso-fareast-language: ZH-CN; =
mso-bidi-language: AR-SA; mso-fareast-theme-font: minor-fareast; =
mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: =
minor-latin'>Create a workplace where people feel proud to belong =
=E2=80=94 and don=E2=80=99t want to leave</SPAN><SPAN =
style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Segoe UI Emoji",sans-serif; =
LINE-HEIGHT: 107%; mso-bidi-font-family: "Segoe UI Emoji"; =
mso-ansi-language: EN-SG; mso-fareast-font-family: DengXian; =
mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; =
mso-fareast-theme-font: minor-fareast'>=F0=9F=8C=9F</SPAN></P>
<P class=3DMsoNormal style=3D"TEXT-ALIGN: justify; TEXT-JUSTIFY: =
inter-ideograph; MARGIN: 0px; LINE-HEIGHT: normal" =
align=3Djustify></SPAN></SPAN><B><SPAN style=3D'FONT-SIZE: 12pt; COLOR: =
blue; mso-bidi-font-family: "Times New Roman"; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'>Event Details</SPAN></B><B><SPAN =
style=3D'FONT-SIZE: 12pt; COLOR: red; mso-bidi-font-family: "Times New =
Roman"; mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New =
Roman"; mso-font-kerning: 0pt; mso-ligatures: none; =
mso-ascii-font-family: Calibri; mso-hansi-font-family: =
Calibri'></SPAN></B><SPAN lang=3DEN-US style=3D'FONT-SIZE: 12pt; =
mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New =
Roman"; mso-font-kerning: 0pt; mso-ligatures: none; =
mso-ascii-font-family: Calibri; mso-hansi-font-family: =
Calibri'><o:p></o:p></SPAN></P></SPAN></SPAN>
<P class=3DMsoNormal style=3D"TEXT-ALIGN: justify; TEXT-JUSTIFY: =
inter-ideograph; MARGIN: 0px; LINE-HEIGHT: normal">
<TABLE class=3DMsoNormalTable style=3D"BORDER-TOP: windowtext 1pt solid; =
HEIGHT: 833px; BORDER-RIGHT: windowtext 1pt solid; WIDTH: 1102px; =
BORDER-BOTTOM: windowtext 1pt solid; BORDER-LEFT: windowtext 1pt solid; =
mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 0cm 0cm 0cm; =
mso-border-alt: solid windowtext .5pt; mso-cellspacing: 0cm; =
mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt =
solid windowtext; mso-table-layout-alt: fixed" cellSpacing=3D0 =
cellPadding=3D0 width=3D1102 border=3D1>
<TBODY>
<TR style=3D"HEIGHT: 13.85pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes">
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 13.85pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 62.75pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt; =
PADDING-LEFT: 0.75pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: =
0.75pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext =
.5pt" width=3D84>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: Calibri'>HRP Course Code:</SPAN><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'><o:p></o:p></SPAN></P></TD>
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 13.85pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 404.75pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt; =
PADDING-LEFT: 0.75pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: =
0.75pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext =
.5pt" width=3D540>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'><SPAN lang=3DEN-US style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri",sans-serif; LINE-HEIGHT: 107%; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-US; =
mso-fareast-font-family: "Times New Roman"; mso-fareast-language: ZH-CN; =
mso-bidi-language: AR-SA; mso-ascii-theme-font: minor-latin; =
mso-hansi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: =
none'>AV0793</SPAN></SPAN></P></TD></TR>
<TR style=3D"HEIGHT: 13.85pt; mso-yfti-irow: 1">
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 13.85pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 62.75pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt; =
PADDING-LEFT: 0.75pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: =
0.75pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext =
.5pt" width=3D84>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: Calibri'>Course Title:</SPAN><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'><o:p></o:p></SPAN></P></TD>
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 13.85pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 404.75pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt; =
PADDING-LEFT: 0.75pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: =
0.75pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext =
.5pt" width=3D540>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: Calibri'><SPAN style=3D'FONT-SIZE: 12pt; =
FONT-FAMILY: "Calibri",sans-serif; LINE-HEIGHT: 107%; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-fareast-language: ZH-CN; =
mso-bidi-language: AR-SA; mso-ascii-theme-font: minor-latin; =
mso-hansi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: =
none'><SPAN style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri",sans-serif; =
LINE-HEIGHT: 107%; mso-bidi-theme-font: minor-latin; mso-ansi-language: =
EN-SG; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: =
ZH-CN; mso-bidi-language: AR-SA; mso-ascii-theme-font: minor-latin; =
mso-hansi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: =
none'><SPAN style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri",sans-serif; =
LINE-HEIGHT: 107%; mso-bidi-theme-font: minor-latin; mso-ansi-language: =
EN-SG; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: =
ZH-CN; mso-bidi-language: AR-SA; mso-ascii-theme-font: minor-latin; =
mso-hansi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: =
none'>Winning Hearts at Work: Mastering Employee Engagement & =
Retention Strategies</SPAN></SPAN></SPAN></SPAN></P></TD></TR>
<TR style=3D"HEIGHT: 13.85pt; mso-yfti-irow: 2">
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 13.85pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 62.75pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt; =
PADDING-LEFT: 0.75pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: =
0.75pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext =
.5pt" width=3D84>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: Calibri'>Date:</SPAN><SPAN lang=3DEN-US =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'><o:p></o:p></SPAN></P></TD>
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 13.85pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 404.75pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt; =
PADDING-LEFT: 0.75pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: =
0.75pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext =
.5pt" width=3D540>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'>28 Apr 2026 (Tue</SPAN><SPAN =
lang=3DEN-US style=3D"FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: Calibri">) =
<o:p></o:p></SPAN></P></TD></TR>
<TR style=3D"HEIGHT: 13.85pt; mso-yfti-irow: 3">
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 13.85pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 62.75pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt; =
PADDING-LEFT: 0.75pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: =
0.75pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext =
.5pt" width=3D84>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: Calibri'>Course Fees:</SPAN><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'><o:p></o:p></SPAN></P></TD>
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 13.85pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 404.75pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt; =
PADDING-LEFT: 0.75pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: =
0.75pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext =
.5pt" width=3D540>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: Calibri'>$680.00 (excluding GST) =
<BR><BR>*Register in a group of min. 3 pax to enjoy a group =
discount!<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: Calibri'>*Entitled for UTAP funding =
(Paid NTUC member =E2=80=93 Up to 50% =
funding)<o:p></o:p></SPAN></P></TD></TR>
<TR style=3D"HEIGHT: 13.35pt; mso-yfti-irow: 4">
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 13.35pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 62.75pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt; =
PADDING-LEFT: 0.75pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: =
0.75pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext =
.5pt" width=3D84>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: Calibri'>Mode of Learning:</SPAN><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'><o:p></o:p></SPAN></P></TD>
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 13.35pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 404.75pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt; =
PADDING-LEFT: 0.75pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: =
0.75pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext =
.5pt" width=3D540>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'><SPAN style=3D"mso-spacerun: =
yes"> </SPAN>Classroom @ Holiday Inn Orchard City Centre or =
Concorde Hotel or Hotel Inn Atrium (Halal)<o:p></o:p></SPAN></P>
<P class=3DMsoListParagraph style=3D"MARGIN: 0px; LINE-HEIGHT: normal; =
TEXT-INDENT: -18pt; mso-list: l1 level1 lfo1; mso-add-space: auto"><SPAN =
lang=3DEN-US style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; =
mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; =
mso-font-kerning: 0pt; mso-ligatures: none"><SPAN style=3D"mso-list: =
Ignore">=C2=B7<SPAN style=3D'FONT: 7pt "Times New =
Roman"'> </SPAN></SPAN></SPAN><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'>Buffet Lunch is included! =
<o:p></o:p></SPAN></P></TD></TR>
<TR style=3D"HEIGHT: 13.85pt; mso-yfti-irow: 5">
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 13.85pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 62.75pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt; =
PADDING-LEFT: 0.75pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: =
0.75pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext =
.5pt" width=3D84>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: Calibri'>Contact Person:</SPAN><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'><o:p></o:p></SPAN></P></TD>
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 13.85pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 404.75pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt; =
PADDING-LEFT: 0.75pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: =
0.75pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext =
.5pt" width=3D540>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: Calibri'>Ms. Calista (Tel: 6720 3333; =
Email: training.aventis@gmail.com) </SPAN><SPAN lang=3DEN-US =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'><o:p></o:p></SPAN></P></TD></TR>
<TR style=3D"HEIGHT: 28.25pt; mso-yfti-irow: 6; mso-yfti-lastrow: yes">
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 28.25pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 62.75pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt; =
PADDING-LEFT: 0.75pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: =
0.75pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext =
.5pt" width=3D84>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: Calibri'>Registration Via =
Email:</SPAN><SPAN lang=3DEN-US style=3D'FONT-SIZE: 12pt; =
mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New =
Roman"; mso-font-kerning: 0pt; mso-ligatures: none; =
mso-ascii-font-family: Calibri; mso-hansi-font-family: =
Calibri'><o:p></o:p></SPAN></P></TD>
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 28.25pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 404.75pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt; =
PADDING-LEFT: 0.75pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: =
0.75pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext =
.5pt" width=3D540>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><A =
name=3D_Hlk155710242></A><A name=3D_Hlk153549711><SPAN =
style=3D"mso-bookmark: _Hlk155710242"><SPAN lang=3DEN-US =
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Aptos",sans-serif; LINE-HEIGHT: =
107%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: =
minor-latin'>Bill To:<o:p></o:p></SPAN></SPAN></A></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D"mso-bookmark: =
_Hlk153549711"><SPAN style=3D"mso-bookmark: _Hlk155710242"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Aptos",sans-serif; =
LINE-HEIGHT: 107%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: =
minor-latin'>Address:<BR>Billing Contact Person Name, Email and =
Phone:</SPAN></SPAN></SPAN><SPAN style=3D"mso-bookmark: =
_Hlk155710242"><SPAN lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Aptos",sans-serif; LINE-HEIGHT: 107%; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin'><o:p></o:p></SPAN></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D"mso-bookmark: =
_Hlk155710242"><SPAN lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Aptos",sans-serif; LINE-HEIGHT: 107%; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin'>Sub-BU Code:<BR><BR><A =
name=3D_Hlk155867904>Name of Learner: <BR>Job Designation: <BR>Email: =
<BR>Phone: =
</A><o:p></o:p></SPAN></SPAN></P></TD></TR></TBODY></TABLE></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><B><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: "Times New Roman"; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: =
Calibri'><o:p> </o:p></SPAN></B></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: =
normal"><B><U><SPAN style=3D'FONT-SIZE: 12pt; COLOR: blue; =
mso-bidi-font-family: "Times New Roman"; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'>Course Outlines</SPAN></U></B><B><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: Calibri'><o:p></o:p></SPAN></B></P><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: Calibri'><SPAN style=3D'FONT-SIZE: 12pt; =
mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none'>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><B><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'></SPAN></B> </P><SPAN style=3D'FONT-SIZE: =
12pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none'>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><B><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Module 1: The Case for Retention =E2=80=93 Why =
Employees Stay or Leave<o:p></o:p></SPAN></B></P>
<UL style=3D"MARGIN-TOP: 0cm" type=3Ddisc>
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Introduction: Overview of the workshop's goals and =
the importance of employee retention.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Understanding the Talent Dilemma: Discuss the cost =
and impact of turnover on team performance, morale, and organizational =
success.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Key Concepts: Insights from "Love 'Em or Lose 'Em" =
on the primary reasons employees leave: lack of growth, poor management, =
insufficient recognition, and misalignment with =
values.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Activity: "Stay Interview Simulation" =E2=80=93 =
Participants practice conducting stay interviews to uncover =
employees=E2=80=99 motivations and identify retention risks within their =
teams.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Group Discussion: Share experiences and discuss =
common themes around why employees leave or =
stay.<o:p></o:p></SPAN></LI></UL>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><B><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Module 2: Understanding Your Team =E2=80=93 =
Building Trust and Engagement<o:p></o:p></SPAN></B></P>
<UL style=3D"MARGIN-TOP: 0cm" type=3Ddisc>
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Understanding Employee Motivators: Explore the =
diverse needs and motivators that drive employee satisfaction, such as =
career development, work-life balance, and =
recognition.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>The Art of Listening: The importance of active =
listening to understand employees' concerns, aspirations, and =
feedback.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Relationship Building: Techniques for creating open =
and trusting manager-employee relationships.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Activity: "Personal Engagement Profiles" =E2=80=93 =
Participants create engagement profiles for their team members, =
identifying individual motivators and preferred recognition =
styles.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Interactive Discussion: How understanding =
individual needs can lead to tailored management approaches and improved =
engagement<B>.<o:p></o:p></B></SPAN></LI></UL>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><B><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Module 3: Empowering Growth =E2=80=93 Developing =
and Recognizing Talent<o:p></o:p></SPAN></B></P>
<UL style=3D"MARGIN-TOP: 0cm" type=3Ddisc>
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l1 level1 lfo3; tab-stops: list 36.0pt"><B><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Creating Opportunities for Growth: Discuss =
strategies for promoting employee </SPAN></B><SPAN style=3D'FONT-SIZE: =
12pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none'>development, including =
training, mentorship, and new challenges.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l1 level1 lfo3; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Empowering Through Delegation: The benefits of =
delegating responsibilities to foster growth and show trust in =
employees=E2=80=99 abilities.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l1 level1 lfo3; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Recognizing Achievements: Explore various ways to =
recognize achievements and how tailored recognition can boost morale and =
loyalty.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l1 level1 lfo3; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Activity: "Development Plan Exercise" =E2=80=93 =
Participants outline a personalized development plan for a selected team =
member, considering their career goals and growth =
needs.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l1 level1 lfo3; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Group Discussion: Share ideas on how to incorporate =
regular recognition and feedback into daily management =
practices.<o:p></o:p></SPAN></LI></UL>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><B><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Module 4: Proactive Retention Planning =E2=80=93 =
Creating an Environment Where People Want to =
Stay<o:p></o:p></SPAN></B></P>
<UL style=3D"MARGIN-TOP: 0cm" type=3Ddisc>
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l3 level1 lfo4; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>The "Stay" Mindset: Discuss how adopting a =
proactive approach to retention can help identify and address potential =
turnover risks.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l3 level1 lfo4; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Creating a Positive Team Culture: Techniques for =
fostering a supportive and inclusive work environment that aligns with =
employees=E2=80=99 values and encourages loyalty.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l3 level1 lfo4; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Developing Retention Strategies: Learn how to =
implement strategies like flexible work arrangements, career pathing, =
and open communication to enhance retention.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l3 level1 lfo4; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Activity: "Retention Action Plan" =E2=80=93 =
Participants create a practical action plan to improve employee =
engagement and retention within their teams. Plans include conducting =
stay interviews, implementing recognition practices, and setting up =
growth opportunities.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l3 level1 lfo4; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Sharing and Commitment: In pairs, participants =
share one key action they will implement in their team to improve =
retention.<o:p></o:p></SPAN>=20
<LI class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 10pt; LINE-HEIGHT: =
normal; mso-list: l3 level1 lfo4; tab-stops: list 36.0pt"><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none'>Closing Reflections: Summarize the key points =
discussed and reflect on how these strategies can impact the team's =
dynamics and performance.<o:p></o:p></SPAN></LI></UL></SPAN><A =
href=3D"https://have/"></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN><=
/SPAN></SPAN></SPAN></SPAN></FONT></FONT></SPAN></SPAN><SPAN =
style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-ascii-font-family: =
Calibri; mso-hansi-font-family: Calibri'><SPAN style=3D'FONT-SIZE: 12pt; =
mso-bidi-font-family: Calibri; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'><SPAN style=3D'FONT-SIZE: 12pt; =
mso-bidi-font-family: Calibri; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'><SPAN style=3D'FONT-SIZE: 12pt; =
mso-bidi-font-family: Calibri; mso-ansi-language: EN-SG; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'><SPAN style=3D'FONT-SIZE: 12pt; =
mso-bidi-font-family: Calibri; mso-ansi-language: EN-SG; =
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mso-hansi-font-family: Calibri'><SPAN style=3D'FONT-SIZE: 12pt; =
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mso-hansi-font-family: Calibri'><SPAN style=3D'FONT-SIZE: 12pt; =
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mso-ligatures: none; mso-ascii-font-family: Calibri; =
mso-hansi-font-family: Calibri'><SPAN style=3D'FONT-SIZE: 12pt; =
FONT-FAMILY: "Calibri",sans-serif; LINE-HEIGHT: 107%; mso-ansi-language: =
EN-SG; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: =
ZH-CN; mso-bidi-language: AR-SA; mso-font-kerning: 0pt; mso-ligatures: =
none'><SPAN style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: Calibri; =
mso-ansi-language: EN-SG; mso-fareast-font-family: "Times New Roman"; =
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Calibri; mso-hansi-font-family: Calibri'><SPAN style=3D'FONT-SIZE: 12pt; =
COLOR: black; mso-bidi-font-family: Calibri; mso-ansi-language: EN-SG; =
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mso-hansi-font-family: Calibri; mso-themecolor: text1'>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal; =
mso-list: l3 level1 lfo6; tab-stops: list 36.0pt" align=3Dcenter><SPAN =
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a questions or need help with the registration ? WhatApp us at +65 8040 =
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Calibri; mso-hansi-font-family: Calibri'><SPAN style=3D'FONT-SIZE: 12pt; =
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