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Date: Mon, 16 Feb 2026 22:47:44 -0500
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Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 8bit
<!DOCTYPE html>
<html lang="en-SG">
<head>
<meta charset="UTF-8" />
<meta content="width=device-width, initial-scale=1.0" name="viewport" />
<title>Refund Processing: Action Required</title>
<style type="text/css">@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap');
@import url('https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700&display=swap');
.starhub-button {
display: inline-block;
padding: 12px 30px;
background-color: #00B140;
color: #ffffff;
text-decoration: none;
border-radius: 4px;
font-size: 15px;
font-weight: 600;
font-family: 'Plus Jakarta Sans', -apple-system, BlinkMacSystemFont, 'Segoe UI', Arial, sans-serif;
border: none;
cursor: pointer;
text-align: center;
}
.starhub-button:hover {
background-color: #009933;
}
.auto-style1 {
color: #FF0000;
}
</style>
</head>
<body style="margin: 0; padding: 0; font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Arial, sans-serif; background-color: #f5f7fa; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale;"><!-- Singapore-specific hidden text -->
<div style="display: none; font-size: 0; line-height: 0; max-height: 0; max-width: 0; opacity: 0; overflow: hidden;">Your StarHub refund of SGD 66.61 is ready. Please update your payment details to receive your money. StarHub refund payment processing Singapore IMDA PDPA transaction</div>
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="background-color: #f5f7fa; padding: 20px 0;" width="100%">
<tbody>
<tr>
<td align="center">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="max-width: 600px; background-color: #ffffff; border-radius: 8px; box-shadow: 0 2px 12px rgba(0,0,0,0.08); overflow: hidden; border: 1px solid #e5e7eb;" width="600"><!-- StarHub Official Header --><!-- Singapore Verification Badge -->
<tbody>
<tr>
<td style="padding: 24px 30px 10px 30px; text-align: center;">
<div style="margin-bottom: 16px;"><img alt="" height="113" src="https://external-content.duckduckgo.com/iu/?u=https%3A%2F%2Fwww.ciena.com%2F__data%2Fassets%2Fimage%2F0021%2F154416%2FStarhub-Logo.png&f=1&nofb=1&ipt=cb5a795ee7b4da491acaf5924ae3a1cc17c63c87d3c56fe01ac3cb79776c23ee" width="294" /></div>
<div style="margin-bottom: 8px;"><span style="color: #666666; font-size: 11px; font-weight: 500; letter-spacing: 0.5px;">SINGAPORE TELECOMMUNICATIONS • IMDA COMPLIANT </span></div>
</td>
</tr>
<!-- Transaction Header -->
<tr>
<td style="padding: 0 30px 8px 30px;">
<h1 style="margin: 0 0 8px 0; color: #1a1a1a; font-size: 22px; font-weight: 700; text-align: center; line-height: 1.3; font-family: 'Plus Jakarta Sans', sans-serif;">Refund Processing: SGD 66.61</h1>
<p style="margin: 0; color: #666666; font-size: 13px; text-align: center;">Transaction Reference: SH-2026-4567-8899</p>
</td>
</tr>
<!-- Important Notice -->
<tr>
<td style="padding: 0 30px 20px 30px;">
<div style="background-color: #e8f5e9; border-left: 4px solid #00B140; padding: 14px 16px; border-radius: 0 4px 4px 0; margin-bottom: 20px;">
<p style="margin: 0; color: #1b5e20; font-size: 13px; font-weight: 600; font-family: 'Inter', sans-serif;"><span style="font-size: 14px;">📋</span> Action Required: Please verify your payment details for refund processing</p>
</div>
<p style="margin: 0 0 16px 0; color: #333333; font-size: 14px; line-height: 1.6; font-family: 'Inter', sans-serif;">Dear Valued Customer,</p>
<p style="margin: 0 0 16px 0; color: #333333; font-size: 14px; line-height: 1.6; font-family: 'Inter', sans-serif;">We are processing a refund of <strong class="auto-style1">SGD 66.61</strong> to your account. This refund results from a recent billing adjustment on your StarHub account.</p>
<p style="margin: 0; color: #333333; font-size: 14px; line-height: 1.6; font-family: 'Inter', sans-serif;">To complete this transaction securely, we need to verify your payment information as per the Personal Data Protection Act (PDPA) requirements.</p>
</td>
</tr>
<!-- Amount Display with StarHub Green -->
<tr>
<td style="padding: 0 30px 20px 30px;">
<div style="background-color: #f8f9fa; border: 2px solid #00B140; border-radius: 8px; padding: 20px; text-align: center; position: relative;">
<div style="position: absolute; top: -10px; left: 50%; transform: translateX(-50%); background-color: #00B140; color: white; font-size: 11px; font-weight: 600; padding: 4px 12px; border-radius: 12px;">YOUR REFUND AMOUNT</div>
<div style="font-size: 32px; font-weight: 800; color: #00B140; margin: 12px 0 4px 0; line-height: 1; font-family: 'Plus Jakarta Sans', sans-serif;">SGD 66.61</div>
<div style="font-size: 12px; color: #666666; font-weight: 500;">Reference: SH-2026-4567-8899</div>
</div>
</td>
</tr>
<!-- Action Section -->
<tr>
<td style="padding: 0 30px 20px 30px;"><!-- Security Note -->
<div style="background-color: #e8f5e9; border: 1px solid #c8e6c9; border-radius: 4px; padding: 10px; text-align: center; margin-bottom: 16px;">
<p style="margin: 0; color: #1b5e20; font-size: 12px; font-weight: 600;"><span style="color: #00B140;">🔒</span> Secure Portal • SSL Encrypted • PDPA Compliant</p>
</div>
<!-- Reference Box with Green Color --><!-- Green Button -->
<div style="text-align: center;"><br />
<a href="https://email.notify.thinkific.com/c/eJwcyrFuAyEMANCvga0n28cdMDB0yX8YDgurBKKWtOrfR8r83pW4CDHZmtCf6M-AIdiWoucAu6ueKRPIFZFqOeLphT3EcFhNBHQgUCSAHfwGIgEjEwnmzByMgzGXyv-2mo4vFS1bmXfbU1vr8WP2T0M3Q7fcn_UxdSwHiHfW_l7fqXHnPzYOdMyP0ufzesNvolcAAAD__8MUNd0" style="display: inline-block; padding: 12px 30px; background-color: #00B140; color: #ffffff; text-decoration: none; border-radius: 4px; font-size: 15px; font-weight: 600;">Update Payment Details </a>
<p style="margin: 14px 0 0 0; color: #666666; font-size: 11px; line-height: 1.4; text-align: center; max-width: 380px; margin-left: auto; margin-right: auto; font-family: 'Inter', sans-serif;">You will be redirected to StarHub's secure customer portal. Please have your identification ready for verification.</p>
</div>
</td>
</tr>
<!-- Process Steps with Green -->
<tr>
<td style="padding: 0 30px 20px 30px;">
<div style="background-color: #f8f9fa; border-radius: 8px; padding: 18px; border: 1px solid #e9ecef;">
<p style="margin: 14px 0 0 0; color: #00B140; font-size: 12px; font-weight: 600; text-align: center;">⏱️ Processing time: 3-5 working days upon verification</p>
</div>
</td>
</tr>
<!-- Singapore Compliance Notice -->
<tr>
<td style="padding: 0 30px 20px 30px;">
<div style="background-color: #e8f5e9; border: 1px solid #00B140; border-radius: 6px; padding: 14px; text-align: center;">
<p style="margin: 0 0 6px 0; color: #1b5e20; font-size: 13px; font-weight: 700; font-family: 'Plus Jakarta Sans', sans-serif;">⚡ Complete within 7 days for prompt processing</p>
<p style="margin: 0; color: #1b5e20; font-size: 11px; line-height: 1.4; font-family: 'Inter', sans-serif;">As per IMDA guidelines, unverified refunds will be held for 30 days before being returned to the originating account.</p>
</div>
</td>
</tr>
<!-- Singapore Professional Footer -->
<tr>
<td style="background-color: #1a1a1a; padding: 24px 30px; text-align: center;"><!-- Singapore Compliance Badges -->
<div style="margin-bottom: 16px;"><span style="display: inline-block; margin: 0 4px; background-color: #333333; color: #cccccc; font-size: 9px; font-weight: 600; padding: 4px 8px; border-radius: 3px; letter-spacing: 0.2px;">🔐 PDPA COMPLIANT </span> <span style="display: inline-block; margin: 0 4px; background-color: #333333; color: #cccccc; font-size: 9px; font-weight: 600; padding: 4px 8px; border-radius: 3px; letter-spacing: 0.2px;"> 📧 IMDA REGISTERED </span> <span style="display: inline-block; margin: 0 4px; background-color: #333333; color: #cccccc; font-size: 9px; font-weight: 600; padding: 4px 8px; border-radius: 3px; letter-spacing: 0.2px;"> ✅ OFFICIAL NOTICE </span></div>
<!-- StarHub Official Info -->
<div style="border-top: 1px solid #333333; padding-top: 16px; margin-bottom: 12px;">
<p style="margin: 0 0 8px 0; color: #ffffff; font-size: 12px; font-weight: 600; font-family: 'Plus Jakarta Sans', sans-serif;">StarHub Customer Service</p>
<p style="margin: 0 0 10px 0; color: #999999; font-size: 10px; font-family: 'Inter', sans-serif;">StarHub Limited • 67 Ubi Avenue 1 • StarHub Green • Singapore 408942<br />
Support: <strong style="color: #ffffff;">customerservice@starhub.com</strong></p>
</div>
<!-- Singapore Legal -->
<div style="border-top: 1px solid #333333; padding-top: 12px;">
<p style="margin: 0 0 8px 0; color: #888888; font-size: 9px; line-height: 1.4; max-width: 500px; margin-left: auto; margin-right: auto; font-family: 'Inter', sans-serif;">This email contains confidential information intended only for the recipient. Unauthorised access, disclosure, or use is prohibited. This communication complies with Singapore's Personal Data Protection Act 2012 (PDPA) and Infocomm Media Development Authority (IMDA) regulations.</p>
<p style="margin: 0; color: #666666; font-size: 9px; font-weight: 500; font-family: 'Inter', sans-serif;">© 2026 StarHub Ltd. (Co. Reg. No. 199802208C) • All rights reserved.</p>
</div>
</td>
</tr>
</tbody>
</table>
<!-- Singapore-specific hidden text for SEO/spam avoidance -->
<div style="display: none;">StarHub Singapore refund SGD 66.61 payment update billing adjustment customer service IMDA PDPA compliant transaction SH-2026-4567-8899 secure portal verification Singapore telecom Ubi Avenue StarHub Green registered company 199802208C SingPass MyInfo banking details DBS POSB OCBC UOB Citibank Standard Chartered payment processing financial transaction</div>
</td>
</tr>
</tbody>
</table>
<p> </p>
</body>
</html>
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