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Content preview: Ever walked away from a conversation wishing you had said
something better, clearer, or more confident? Whether it's small talk, difficult
discussions, or first impressions, communication struggles ca [...]
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Ever walked away from a conversation wishing you had said something better,
clearer, or more confident? Whether it's small talk, difficult discussions,
or first impressions, communication struggles can quietly limit your
influence, relationships, and career growth.
This highly interactive course is designed to help you move from awkward
moments to authentic, confident connections. You'll learn the fundamentals
of effective communication-how to listen actively, read verbal and
non-verbal cues, and communicate with empathy and clarity. By understanding
different personality types and how they process information, you'll
discover how to adapt your communication style to connect with anyone,
anywhere.
Through practical strategies and guided role-play, you'll overcome common
communication barriers such as shyness, anxiety, or misunderstandings.
You'll also master rapport-building techniques, from body language and
mirroring to establishing trust through openness and authenticity. With
real-life scenarios, constructive feedback, and hands-on practice, you'll
leave feeling more confident, socially agile, and ready to build meaningful
workplace relationships that last.
Course Details
Course Title
From Awkward to Awesome: Discover The Art of Connecting and Talking To
Anyone
In-Person Learning @ Hotel
HRP Code: AV1220
Date: 03 Mar 2026 (Tue)
Time: 9am to 5pm
Venue: Holiday Inn Orchard City Centre/ Concorde Hotel (Nearest MRT:
Somerset/ Dhoby Ghaut)
Course Fees
$680 (subject to prevailing GST)
Contact
Ms. Calista (Tel: 6720 3333; Whatsapp: 8040 9568; Email:
training.aventis@gmail.com)
Registration
Simply email following details to training.aventis@gmail.com
Bill To:
Address:
Billing Contact Person Name, Email and Phone:
Payment Mode/ Sub-BU Code:
Learner Name:
Job Designation:
Email:
Phone/Mobile:
Course Outlines
Module 1: Fundamentals of Effective Communication
Key principles of effective communication
Verbal and non-verbal communication techniques
Active listening and empathy
The do's and don't's when conversing
Module 2: Brief Understanding of Personality Types and Why They Matter in
Communication
Brief overview of various personality frameworks (e.g., Myers-Briggs, DISC,
Enneagram)
Identifying your own personality type
Effective Communication Strategies for Different Personalities
Module 3: Overcoming Communication Barriers and Challenges
Addressing common communication roadblocks (e.g., shyness, social anxiety,
language barriers)
Strategies for navigating difficult conversations and conflicts
Module 4: Building Rapport and Establishing Trust
Techniques for building rapport quickly
The power of body language and mirroring
Establishing trust through openness and authenticity
Module 5: Practical Application and Role-Play Scenarios
Learners practice communication skills through role-play exercises
Real-life scenarios involving different personality types
Group discussions and feedback on strengths and areas for improvement
_____
To unsubscribe, kindly visit <https://www.tfaforms.com/4649142>
https://www.tfaforms.com/4649142.Thank you!
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major-latin; mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
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<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-bidi-theme-font: =
major-latin; mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'><o:p> </o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><B><SPAN =
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri Light",sans-serif; =
COLOR: blue; mso-fareast-font-family: "Times New Roman"; =
mso-font-kerning: 0pt; mso-ligatures: none; mso-bidi-theme-font: =
major-latin; mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin; mso-ansi-language: EN-SG'>Course =
Details<o:p></o:p></SPAN></B></P>
<TABLE class=3DMsoNormalTable style=3D"BORDER-TOP: medium none; =
BORDER-RIGHT: medium none; BORDER-COLLAPSE: collapse; BORDER-BOTTOM: =
medium none; BORDER-LEFT: medium none; mso-yfti-tbllook: 1184; =
mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-table-layout-alt: fixed; =
mso-border-alt: solid windowtext .5pt" cellSpacing=3D0 cellPadding=3D0 =
width=3D595 border=3D1>
<TBODY>
<TR style=3D"HEIGHT: 13.85pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes">
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 13.85pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 77.65pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 5.65pt; PADDING-TOP: 5.65pt; =
PADDING-LEFT: 5.4pt; BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: =
5.4pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext =
.5pt" vAlign=3Dtop width=3D104>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>Course Title<o:p></o:p></SPAN></P></TD>
<TD style=3D"BORDER-TOP: windowtext 1pt solid; HEIGHT: 13.85pt; =
BORDER-RIGHT: windowtext 1pt solid; WIDTH: 368.65pt; BORDER-BOTTOM: =
windowtext 1pt solid; PADDING-BOTTOM: 5.65pt; PADDING-TOP: 5.65pt; =
PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 5.4pt; =
BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; =
mso-border-left-alt: solid windowtext .5pt" vAlign=3Dtop width=3D492>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>From Awkward to Awesome: Discover The Art of Connecting and =
Talking To Anyone<o:p></o:p></SPAN></P></TD></TR>
<TR style=3D"HEIGHT: 13.85pt; mso-yfti-irow: 1">
<TD style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 13.85pt; BORDER-RIGHT: =
windowtext 1pt solid; WIDTH: 77.65pt; BORDER-BOTTOM: windowtext 1pt =
solid; PADDING-BOTTOM: 5.65pt; PADDING-TOP: 5.65pt; PADDING-LEFT: 5.4pt; =
BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; =
BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; =
mso-border-top-alt: solid windowtext .5pt" vAlign=3Dtop width=3D104>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>In-Person Learning @ Hotel<o:p></o:p></SPAN></P></TD>
<TD style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 13.85pt; BORDER-RIGHT: =
windowtext 1pt solid; WIDTH: 368.65pt; BORDER-BOTTOM: windowtext 1pt =
solid; PADDING-BOTTOM: 5.65pt; PADDING-TOP: 5.65pt; PADDING-LEFT: 5.4pt; =
BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: =
transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: =
solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" =
vAlign=3Dtop width=3D492>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri Light",sans-serif; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>HRP Code: AV1220<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri Light",sans-serif; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Date: 03 Mar 2026 (Tue)<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri Light",sans-serif; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Time: 9am to 5pm<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri Light",sans-serif; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Venue: Holiday Inn Orchard City Centre/ =
Concorde Hotel (Nearest MRT: Somerset/ Dhoby =
Ghaut)<o:p></o:p></SPAN></P></TD></TR>
<TR style=3D"HEIGHT: 13.85pt; mso-yfti-irow: 2">
<TD style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 13.85pt; BORDER-RIGHT: =
windowtext 1pt solid; WIDTH: 77.65pt; BORDER-BOTTOM: windowtext 1pt =
solid; PADDING-BOTTOM: 5.65pt; PADDING-TOP: 5.65pt; PADDING-LEFT: 5.4pt; =
BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; =
BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; =
mso-border-top-alt: solid windowtext .5pt" vAlign=3Dtop width=3D104>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>Course Fees<o:p></o:p></SPAN></P></TD>
<TD style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 13.85pt; BORDER-RIGHT: =
windowtext 1pt solid; WIDTH: 368.65pt; BORDER-BOTTOM: windowtext 1pt =
solid; PADDING-BOTTOM: 5.65pt; PADDING-TOP: 5.65pt; PADDING-LEFT: 5.4pt; =
BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: =
transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: =
solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" =
vAlign=3Dtop width=3D492>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>$680 (subject to prevailing GST) =
<o:p></o:p></SPAN></P></TD></TR>
<TR style=3D"HEIGHT: 13.85pt; mso-yfti-irow: 3">
<TD style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 13.85pt; BORDER-RIGHT: =
windowtext 1pt solid; WIDTH: 77.65pt; BORDER-BOTTOM: windowtext 1pt =
solid; PADDING-BOTTOM: 5.65pt; PADDING-TOP: 5.65pt; PADDING-LEFT: 5.4pt; =
BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; =
BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; =
mso-border-top-alt: solid windowtext .5pt" vAlign=3Dtop width=3D104>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>Contact<o:p></o:p></SPAN></P></TD>
<TD style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 13.85pt; BORDER-RIGHT: =
windowtext 1pt solid; WIDTH: 368.65pt; BORDER-BOTTOM: windowtext 1pt =
solid; PADDING-BOTTOM: 5.65pt; PADDING-TOP: 5.65pt; PADDING-LEFT: 5.4pt; =
BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: =
transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: =
solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" =
vAlign=3Dtop width=3D492>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>Ms. Calista<SPAN style=3D"mso-spacerun: yes"> =
</SPAN>(Tel: 6720 3333; Whatsapp: 8040 9568; Email: </SPAN><SPAN =
lang=3DEN-US><A><SPAN style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>training.aventis@gmail.com</SPAN></A></SPAN><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>)<o:p></o:p></SPAN></P></TD></TR>
<TR style=3D"HEIGHT: 13.95pt; mso-yfti-irow: 4; mso-yfti-lastrow: yes">
<TD style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 13.95pt; BORDER-RIGHT: =
windowtext 1pt solid; WIDTH: 77.65pt; BORDER-BOTTOM: windowtext 1pt =
solid; PADDING-BOTTOM: 5.65pt; PADDING-TOP: 5.65pt; PADDING-LEFT: 5.4pt; =
BORDER-LEFT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; =
BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; =
mso-border-top-alt: solid windowtext .5pt" vAlign=3Dtop width=3D104>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>Registration <o:p></o:p></SPAN></P></TD>
<TD style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 13.95pt; BORDER-RIGHT: =
windowtext 1pt solid; WIDTH: 368.65pt; BORDER-BOTTOM: windowtext 1pt =
solid; PADDING-BOTTOM: 5.65pt; PADDING-TOP: 5.65pt; PADDING-LEFT: 5.4pt; =
BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: =
transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: =
solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" =
vAlign=3Dtop width=3D492>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>Simply email following details to </SPAN><SPAN =
lang=3DEN-US><A><SPAN style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>training.aventis@gmail.com</SPAN></A></SPAN><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'><o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'><o:p> </o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>Bill To:<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>Address:<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>Billing Contact Person Name, Email and =
Phone:<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>Payment Mode/ Sub-BU Code:<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'><o:p> </o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>Learner Name:<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>Job Designation:<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>Email:<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: 115%"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; LINE-HEIGHT: 115%; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'>Phone/Mobile:<o:p></o:p></SPAN></P></TD></TR></TBODY></TABLE=
>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><SPAN =
lang=3DEN-US style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; COLOR: blue; mso-fareast-font-family: "Times New =
Roman"; mso-font-kerning: 0pt; mso-ligatures: none; mso-bidi-theme-font: =
major-latin; mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin'><o:p> </o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: normal"><B><SPAN =
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri Light",sans-serif; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'><o:p> </o:p></SPAN></B></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px; LINE-HEIGHT: =
normal"><B><U><SPAN style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri =
Light",sans-serif; COLOR: blue; mso-fareast-font-family: "Times New =
Roman"; mso-font-kerning: 0pt; mso-ligatures: none; mso-bidi-theme-font: =
major-latin; mso-ascii-theme-font: major-latin; mso-hansi-theme-font: =
major-latin; mso-ansi-language: EN-SG'>Course =
Outlines<o:p></o:p></SPAN></U></B></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><B><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Module 1: Fundamentals of Effective =
Communication<o:p></o:p></SPAN></B></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Key principles of effective =
communication<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Verbal and non-verbal communication =
techniques<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Active listening and =
empathy<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>The do’s and don’t’s when =
conversing<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><B><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'><o:p> </o:p></SPAN></B></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><B><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Module 2: Brief Understanding of Personality =
Types and Why They Matter in Communication<o:p></o:p></SPAN></B></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Brief overview of various personality =
frameworks (e.g., Myers-Briggs, DISC, Enneagram)<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Identifying your own personality =
type<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Effective Communication Strategies for =
Different Personalities<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><B><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'><o:p> </o:p></SPAN></B></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><B><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Module 3: Overcoming Communication Barriers =
and Challenges<o:p></o:p></SPAN></B></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Addressing common communication roadblocks =
(e.g., shyness, social anxiety, language barriers)<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Strategies for navigating difficult =
conversations and conflicts<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><B><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'><o:p> </o:p></SPAN></B></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><B><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Module 4: Building Rapport and Establishing =
Trust<o:p></o:p></SPAN></B></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Techniques for building rapport =
quickly<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>The power of body language and =
mirroring<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Establishing trust through openness and =
authenticity<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><B><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'><o:p> </o:p></SPAN></B></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><B><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Module 5: Practical Application and Role-Play =
Scenarios<o:p></o:p></SPAN></B></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Learners practice communication skills through =
role-play exercises<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Real-life scenarios involving different =
personality types<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'>Group discussions and feedback on strengths =
and areas for improvement<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0px"><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; LINE-HEIGHT: 107%; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG'><o:p> </o:p></SPAN></P>
<DIV class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm 0cm =
10pt" align=3Dcenter><SPAN style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
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mso-bidi-theme-font: major-latin; mso-ascii-theme-font: major-latin; =
mso-hansi-theme-font: major-latin; mso-ansi-language: EN-SG'>
<HR align=3Dcenter SIZE=3D1 width=3D"100%">
</SPAN></DIV>
<P class=3DMsoNormal style=3D"VERTICAL-ALIGN: baseline; BACKGROUND: =
white; MARGIN: 0px; LINE-HEIGHT: normal"><I><SPAN style=3D'FONT-SIZE: =
12pt; FONT-FAMILY: "Calibri Light",sans-serif; COLOR: black; =
mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; =
mso-ligatures: none; mso-bidi-theme-font: major-latin; =
mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
mso-ansi-language: EN-SG; mso-color-alt: windowtext'>To unsubscribe, =
kindly visit </SPAN></I><SPAN lang=3DEN-US style=3D"COLOR: black; =
mso-color-alt: windowtext"><A =
href=3D"https://www.tfaforms.com/4649142"><I><SPAN lang=3DEN-SG =
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Calibri Light",sans-serif; =
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mso-ascii-theme-font: major-latin; mso-hansi-theme-font: major-latin; =
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major-latin; mso-ansi-language: EN-SG; mso-color-alt: windowtext'>.Thank =
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