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From: SNEF Corporate Learning Centre <marketing_clc@snef.org.sg>
Date: Mon, 19 Jan 2026 02:02:26 +0000
Subject: =?utf-8?b?8J+RlA==?= WSQ Creative Thinking: Techniques and Tools for
Problem Solving | Course Fee Funding =?utf-8?b?4p6V?= Absentee Payroll
Funding
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Creative Thinking: Techniques and Tools for Problem Solving ( TGS-202301797=
2)
PROGRAMME OVERVIEW
=F0=9F=8E=AF
On completion of this unit, learners will be able to connect ideas or infor=
mation to propose and test ideas, improvements and solutions which challeng=
e current assumptions or ways of working .
=F0=9F=92=BC TARGET AUDIENCE
For all support level staff whose job roles are subjected to
unprecedented change due to onset of automation and digitalisation,
e.g. customer service agents and frontline service providers.
KEY TAKEAWAYS
=F0=9F=8C=9F
1. Problem framing and definition
- Prepare problem for creative thinking and framing
- Perform techniques for collecting information
2. Ideas Generation
- Consolidate ideas for problem solving
3. Solution Exploration with different techniques
- Deploy solutions for testing
4. Solution Measurement and improvements
- Collate information to measure success and impact of solution
=F0=9F=8F=A2 VENUE
60 Paya Lebar Road, #13-45 Paya Lebar Square, S(409051)
SCHEDULE
=F0=9F=94=94
2-day (14 hours)
=E2=9C=A6 10-11 Feb / 14-15 Apr
=E2=9C=A6
9am - 6pm
=F0=9F=8F=B7
FEES
(applies to all)
$175.50 to $490.50
(inclu. of 9% GST) T&Cs Apply: Up to 70% Course Fee Funding
=E2=9C=A6 Absentee Payroll Funding
=E2=9C=A6 SFEC-eligible
TRAINER : Stephanie Loo
=F0=9F=A7=91=F0=9F=8F=BB=E2=80=8D=F0=9F=8F=AB
More than twenty years experience in the training and development field wit=
h international as well as local organisations. Proven ability in training =
delivery, curriculum development, training needs analysis, business plannin=
g and development as well as project management.
=F0=9F=96=B1 LEARN MORE | REGISTER
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cretVersion=3Dce3a49f9a46b4aa78e12438b3fb8b007>] UNL =E2=99=95 CK G =E2=99=95=
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endif]----><!--[if gte mso 9]> <table cellspacing=3D"0" cellpadding=3D"0" b=
order=3D"0" align=3D"center" style=3D"border-collapse: collapse;"><tr><th s=
tyle=3D"margin-bottom:0; margin-top:0; padding:0; background-color: ; borde=
r-width: ; border-style: ; border-color: ; border-collapse: collapse;"> <![=
endif]--><div style=3D"margin:auto;max-width:600px"><!--[if gte mso 9]> </d=
iv><div style=3D"background-color: transparent; border:none;"> <![endif]-->=
<div class=3D"emptyContainer columns-equal-class wrap-section"><!--[if gte =
mso 9]> </div><div style=3D"background-color: transparent; border:none;"> <=
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acing=3D"0" style=3D"border-collapse:collapse;display:block" role=3D"presen=
tation">
<tbody>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--><tr>
<th style=3D"padding:0" role=3D"presentation">
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<tr>
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ical-align:top;min-width:5px;width:600px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0;vertic=
al-align:baseline;word-wrap:break-word;word-break:break-word;background-col=
or:#fff;border-radius:20px;font-weight:400" role=3D"presentation">
<div style=3D"padding:0;margin:0 0 10px"><div align=3D"Center" class=3D"ima=
geWrapper" width=3D"100%" style=3D""><!--[if gte mso 9]> <v:roundrect xmlns=
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?ts=3D638765819168053360"/>
</v:roundrect> <![endif]--> <!--[if !mso]> <!----><img src=3D"https://asset=
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"max-height:100%;box-sizing:border-box;margin:0;position:static;display:blo=
ck;top:0;left:0;border-radius:20px;height:132px;width:600px;max-width:100%!=
important" data-msdyn-tracking=3D"false" height=3D"132" width=3D"600"><!--[=
endif]----></div></div></th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--></tbody>
</table></div><div class=3D"emptyContainer columns-equal-class wrap-section=
"><!--[if gte mso 9]> </div><div style=3D"background-color: transparent; bo=
rder:none;"> <![endif]--><table class=3D"outer" align=3D"center" cellpaddin=
g=3D"0" cellspacing=3D"0" style=3D"border-collapse:collapse;display:block" =
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<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
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<th role=3D"presentation">
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per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
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ical-align:top;min-width:5px;width:600px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0;vertic=
al-align:top;word-wrap:break-word;word-break:break-word;font-weight:400" ro=
le=3D"presentation">
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g: 0px;padding: 0px; " cellpadding=3D"0" cellspacing=3D"0" border=3D"0">
<tr><style> .dividerDivWrapper {margin: 0px !important; } .dividerInnerWrap=
per {padding-top: 10px !important; padding-bottom: 5px !important;} </style=
>
<td width=3D"600" class=3D"dividerInnerWrapper" valign=3D"top" style=3D"wi=
dth: 600px; padding-left: 0px; padding-right: 0px;padding-top: 0px; paddi=
ng-bottom: 0px;"> <![endif]--><div style=3D"margin:10px 0 5px;padding:0" cl=
ass=3D"dividerDivWrapper"><div class=3D"dividerWrapper" align=3D"left"><tab=
le style=3D"padding:0;margin:0;width:200px;border-collapse:collapse" cellpa=
dding=3D"0" cellspacing=3D"0"><tbody><tr style=3D"padding:0"><th style=3D"m=
argin:0;padding:0;vertical-align:top;border-top:10px double #cb333b"><p sty=
le=3D"mso-line-height-rule:at-least;margin:0;padding:0;line-height:0;width:=
100%"><span style=3D"line-height:0"><!--[if gte mso 9]><br/><![endif]-->&nb=
sp;</span></p></th></tr></tbody></table></div></div><!--[if gte mso 9]> </t=
d></tr></table> <![endif]--><!--[if gte mso 9]> <table style=3D"border-coll=
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acing=3D"0" border=3D"0">
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<td width=3D"600" class=3D"dividerInnerWrapper" valign=3D"top" style=3D"wi=
dth: 600px; padding-left: 65px; padding-right: 0px;padding-top: 0px; padd=
ing-bottom: 0px;"> <![endif]--><div style=3D"margin:0 0 5px 65px;padding:0"=
class=3D"dividerDivWrapper"><div class=3D"dividerWrapper" align=3D"left"><=
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lpadding=3D"0" cellspacing=3D"0"><tbody><tr style=3D"padding:0"><th style=3D=
"margin:0;padding:0;vertical-align:top;border-top:10px solid #625f5e"><p st=
yle=3D"mso-line-height-rule:at-least;margin:0;padding:0;line-height:0;width=
:100%"><span style=3D"line-height:0"><!--[if gte mso 9]><br/><![endif]-->&n=
bsp;</span></p></th></tr></tbody></table></div></div><!--[if gte mso 9]> </=
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pacing=3D"0" border=3D"0">
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<td width=3D"600" class=3D"dividerInnerWrapper" valign=3D"top" style=3D"wi=
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ding-bottom: 0px;"> <![endif]--><div style=3D"margin:0 0 0 130px;padding:0"=
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"margin:0;padding:0;vertical-align:top;border-top:10px double #cb333b"><p s=
tyle=3D"mso-line-height-rule:at-least;margin:0;padding:0;line-height:0;widt=
h:100%"><span style=3D"line-height:0"><!--[if gte mso 9]><br/><![endif]-->&=
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/td></tr></table> <![endif]--></th>
</tr>
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</table>
</th>
</tr>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
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=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
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/tr> <![endif]--></tbody>
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" style=3D"margin:10px 0 15px;border-radius:0"><!--[if gte mso 9]> </div><d=
iv style=3D"background-color: transparent; border:none;"> <![endif]--><!--[=
if gte mso 9]> <table align=3D"center" style=3D"width: 600px;" cellpadding=3D=
"0" cellspacing=3D"0" border=3D"0"><tr style=3D"padding: 0px;mso-line-heigh=
t-rule: exactly;line-height: 1px;" height=3D"10"><td> </td></tr></tabl=
e> <![endif]--><table class=3D"outer" align=3D"center" cellpadding=3D"0" ce=
llspacing=3D"0" style=3D"border-collapse:collapse;display:block" role=3D"pr=
esentation">
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=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
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tion">
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00;text-align:left;vertical-align:top;min-width:5px;width:420px;height:92.5=
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00%;min-height:92.5px" role=3D"presentation" class=3D"innerTable">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:5px 0;ve=
rtical-align:baseline;word-wrap:break-word;word-break:break-word;font-weigh=
t:400;height:82.5px;min-height:82.5px" role=3D"presentation">
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t-least;text-align:center;mso-line-height-alt:125%"><span style=3D"font-siz=
e:28px;font-family:Georgia"><b></b></span></p><p style=3D"margin:0;padding:=
0;line-height:1.25;mso-line-height-rule:at-least;text-align:center;mso-line=
-height-alt:125%"><span style=3D"font-family:Georgia"><b><span style=3D"fon=
t-size:24px">Creative Thinking: Techniques and Tools for Problem Solving</s=
pan><span style=3D"font-size:28px"></span></b></span></p></div><div><div ta=
bindex=3D"0" spellcheck=3D"true" style=3D"margin-top:0"><p style=3D"margin:=
0;padding:0;line-height:1.25;mso-line-height-rule:at-least;text-align:cente=
r;mso-line-height-alt:125%"><span style=3D"font-family:"Times New Roma=
n",Times,serif;font-size:18px;color:#ccc"><b>(</b><b>TGS-2023017972)</=
b></span></p></div></div></th>
</tr>
</tbody>
</table>
</th>
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ical-align:top;min-width:5px;width:180px;height:0" role=3D"presentation"><t=
able width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:100=
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<tbody>
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<th class=3D"columnContainer inner" style=3D"text-align:left;min-width:5px;=
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00" role=3D"presentation">
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tps://assets-apj.mkt.dynamics.com/3a1da97b-cc65-4721-a0d6-669e0230d316/digi=
talassets/images/a4f9e0cf-1eea-ed11-8848-002248ebf66f?ts=3D6381876217033737=
53" style=3D"max-height:100%;box-sizing:border-box;display:block;height:60p=
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=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
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</table><!--[if gte mso 9]> <table align=3D"center" style=3D"width: 600px;"=
cellpadding=3D"0" cellspacing=3D"0" border=3D"0"><tr style=3D"padding: 0px=
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ual-class wrap-section"><!--[if gte mso 9]> </div><div style=3D"background-=
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=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
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<th role=3D"presentation">
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<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
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400" role=3D"presentation">
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ding-bottom: 0px;"> <![endif]--><div style=3D"margin:0 130px 5px 0;padding:=
0" class=3D"dividerDivWrapper"><div class=3D"dividerWrapper" align=3D"right=
"><table style=3D"padding:0;margin:0;width:200px;border-collapse:collapse" =
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width:100%"><span style=3D"line-height:0"><!--[if gte mso 9]><br/><![endif]=
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]> </td></tr></table> <![endif]--><!--[if gte mso 9]> <table style=3D"borde=
r-collapse: collapse;border-spacing: 0px;padding: 0px; " cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0">
<tr><style> .dividerDivWrapper {margin: 0px !important; } .dividerInnerWrap=
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dth: 600px; padding-left: 0px; padding-right: 65px;padding-top: 0px; padd=
ing-bottom: 0px;"> <![endif]--><div style=3D"margin:0 65px 5px 0;padding:0"=
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llpadding=3D"0" cellspacing=3D"0"><tbody><tr style=3D"padding:0"><th style=3D=
"margin:0;padding:0;vertical-align:top;border-top:10px solid #625f5e"><p st=
yle=3D"mso-line-height-rule:at-least;margin:0;padding:0;line-height:0;width=
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td></tr></table> <![endif]--><!--[if gte mso 9]> <table style=3D"border-col=
lapse: collapse;border-spacing: 0px;padding: 0px; " cellpadding=3D"0" cells=
pacing=3D"0" border=3D"0">
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dth: 600px; padding-left: 0px; padding-right: 0px;padding-top: 0px; paddi=
ng-bottom: 0px;"> <![endif]--><div style=3D"margin:0 0 5px;padding:0" class=
=3D"dividerDivWrapper"><div class=3D"dividerWrapper" align=3D"right"><table=
style=3D"padding:0;margin:0;width:200px;border-collapse:collapse" cellpadd=
ing=3D"0" cellspacing=3D"0"><tbody><tr style=3D"padding:0"><th style=3D"mar=
gin:0;padding:0;vertical-align:top;border-top:10px double #cb333b"><p style=
=3D"mso-line-height-rule:at-least;margin:0;padding:0;line-height:0;width:10=
0%"><span style=3D"line-height:0"><!--[if gte mso 9]><br/><![endif]--> =
;</span></p></th></tr></tbody></table></div></div><!--[if gte mso 9]> </td>=
</tr></table> <![endif]--></th>
</tr>
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</th>
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=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
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" style=3D"margin-bottom:10px"><!--[if gte mso 9]> </div><div style=3D"back=
ground-color: transparent; border:none;"> <![endif]--><!--[if gte mso 9]> <=
table align=3D"center" class=3D"outer-border-wrapper" width=3D"590" style=3D=
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r: rgb(0, 0, 0);border-right-color: rgb(98, 95, 94);border-bottom-color: rg=
b(98, 95, 94);border-left-color: rgb(51, 0, 114);border-top-width: 1px;bord=
er-right-width: 10px;border-bottom-width: 10px;border-left-width: 10px;bord=
er-top-style: none;border-right-style: solid;border-bottom-style: double;bo=
rder-left-style: none;" cellpadding=3D"0" cellspacing=3D"0" border=3D"0">
<tr><td><table class=3D"outer outer-wrapper" align=3D"center" cellpadding=3D=
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play: block;" role=3D"presentation"> <![endif]--><!--[if !mso]> <!----><tab=
le class=3D"outer" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" sty=
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endif]-->
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<tr>
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rgb(0, 0, 0) rgb(98, 95, 94) rgb(98, 95, 94) rgb(51, 0, 114); border-width:=
1px 10px 10px; border-style: none solid double none; border: none;" role=3D=
"presentation"> <![endif]--><!--[if !mso]> <!----><th style=3D"padding:0 10=
px 10px 0;border-color:#000 #625f5e #625f5e #330072;border-width:1px 10px 1=
0px;border-style:none solid double none" role=3D"presentation"><!--<![endif=
]-->
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:580px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0;vertic=
al-align:baseline;word-wrap:break-word;word-break:break-word;font-weight:40=
0" role=3D"presentation">
<div style=3D"padding:0;margin:0"><div align=3D"Center" class=3D"imageWrapp=
er" style=3D""><img src=3D"https://assets-apj.mkt.dynamics.com/3a1da97b-cc6=
5-4721-a0d6-669e0230d316/digitalassets/images/55e44a1d-64ef-f011-8407-000d3=
a85cca4?ts=3D639037841827912444" style=3D"max-height:100%;box-sizing:border=
-box;display:block;border-radius:0;width:580px;height:580px;max-width:100%!=
important" data-msdyn-tracking=3D"false" width=3D"580" height=3D"580"></div=
></div></th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table><!--[if gte mso 9]> </td></tr></table> <![endif]--><!--[if gte mso =
9]> <table align=3D"center" style=3D"width: 580px;" cellpadding=3D"0" cells=
pacing=3D"0" border=3D"0"><tr style=3D"padding: 0px;mso-line-height-rule: e=
xactly;line-height: 1px;" height=3D"10"><td> </td></tr></table> <![end=
if]--></div><div class=3D"emptyContainer columns-equal-class wrap-section">=
<!--[if gte mso 9]> </div><div style=3D"background-color: transparent; bord=
er:none;"> <![endif]--><table class=3D"outer" align=3D"center" cellpadding=3D=
"0" cellspacing=3D"0" style=3D"border-collapse:collapse;display:block" role=
=3D"presentation">
<tbody>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--><tr>
<th style=3D"padding:0" role=3D"presentation">
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:600px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0 10px 0=
0;vertical-align:top;word-wrap:break-word;word-break:break-word;font-weigh=
t:400" role=3D"presentation">
<div><p style=3D"margin:0;padding:0;line-height:1.25;mso-line-height-rule:a=
t-least;font-size:16px;mso-line-height-alt:125%"><span style=3D"color:#cb33=
3b;font-size:20px;font-family:Georgia,serif"><strong>PROGRAMME OVERVIEW&nbs=
p;</strong></span><span style=3D"font-size:16px">=F0=9F=8E=AF</span><span s=
tyle=3D"color:#cb333b;font-size:20px;font-family:Times New Roman,Times,seri=
f;unicode-bidi:embed;word-break:normal"> </span></p></div></th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--></tbody>
</table></div><div class=3D"emptyContainer columns-equal-class wrap-section=
"><!--[if gte mso 9]> </div><div style=3D"background-color: transparent; bo=
rder:none;"> <![endif]--><!--[if gte mso 9]> <table align=3D"center" class=3D=
"outer-border-wrapper" width=3D"590" style=3D"width: 590; table-layout: fix=
ed; border-collapse: collapse;border-top-color: rgb(203, 51, 59);border-rig=
ht-color: rgb(0, 0, 0);border-bottom-color: rgb(98, 95, 94);border-left-col=
or: rgb(98, 95, 94);border-top-width: 10px;border-right-width: 1px;border-b=
ottom-width: 10px;border-left-width: 10px;border-top-style: none;border-rig=
ht-style: none;border-bottom-style: double;border-left-style: solid;" cellp=
adding=3D"0" cellspacing=3D"0" border=3D"0">
<tr><td><table class=3D"outer outer-wrapper" align=3D"center" cellpadding=3D=
"0" cellspacing=3D"0" style=3D"border-collapse: collapse; width: 590px; dis=
play: block;" role=3D"presentation"> <![endif]--><!--[if !mso]> <!----><tab=
le class=3D"outer" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" sty=
le=3D"border-collapse:collapse;display:block" role=3D"presentation"><!--<![=
endif]-->
<tbody>
<tr>
<!--[if gte mso 9]> <th style=3D"padding: 0px 0px 10px; border-color: rgb(2=
03, 51, 59) rgb(0, 0, 0) rgb(98, 95, 94) rgb(98, 95, 94); border-width: 10p=
x 1px 10px 10px; border-style: none none double solid; border: none;" role=3D=
"presentation"> <![endif]--><!--[if !mso]> <!----><th style=3D"padding:0 0 =
10px;border-color:#cb333b #000 #625f5e #625f5e;border-width:10px 1px 10px 1=
0px;border-style:none none double solid" role=3D"presentation"><!--<![endif=
]-->
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:590px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0 0 0 10=
px;vertical-align:baseline;word-wrap:break-word;word-break:break-word;font-=
weight:400" role=3D"presentation">
<!--[if gte mso 9]> <div><p style=3D"margin: 0px; padding: 0px; line-height=
: 107%; mso-line-height-rule: at-least; font-size: 18px; text-align: justif=
y; mso-line-height-alt: 125%;"><span style=3D"color: rgb(44, 62, 80); font-=
family: Arial, Helvetica, sans-serif; font-size: 16px;">On completion of th=
is unit, learners will be able to </span><span style=3D"color: rgb(44, 62, =
80); font-family: Arial, Helvetica, sans-serif; font-weight: bold; font-siz=
e: 20px;">connect ideas or information to propose and test ideas, improveme=
nts and solutions which challenge current assumptions or ways of working</s=
pan><span style=3D"color: rgb(44, 62, 80); font-family: Arial, Helvetica, s=
ans-serif; font-size: 16px;">.</span><span style=3D"font-family:Arial, Helv=
etica, sans-serif; font-size:16px;"><span lang=3D"EN-US"> </span></span></p=
></div> <![endif]--> <!--[if !mso]> <!----><div><p style=3D"margin:0;paddin=
g:0;line-height:1.25;mso-line-height-rule:at-least;font-size:18px;text-alig=
n:justify;mso-line-height-alt:125%"><span style=3D"color:#2c3e50;font-famil=
y:Arial,Helvetica,sans-serif;line-height:107%;font-size:16px">On completion=
of this unit, learners will be able to </span><span style=3D"color:#2c3e50=
;font-family:Arial,Helvetica,sans-serif;line-height:107%;font-weight:700;fo=
nt-size:20px">connect ideas or information to propose and test ideas, impro=
vements and solutions which challenge current assumptions or ways of workin=
g</span><span style=3D"color:#2c3e50;font-family:Arial,Helvetica,sans-serif=
;line-height:107%;font-size:16px">.</span><span style=3D"font-family:Arial,=
Helvetica,sans-serif;line-height:107%;font-size:16px"><span lang=3D"EN-US">=
</span></span></p></div><!--[endif]----></th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table><!--[if gte mso 9]> </td></tr></table> <![endif]--></div><div class=
=3D"emptyContainer columns-equal-class wrap-section"><!--[if gte mso 9]> </=
div><div style=3D"background-color: transparent; border:none;"> <![endif]--=
><table class=3D"outer" align=3D"center" cellpadding=3D"0" cellspacing=3D"0=
" style=3D"border-collapse:collapse;display:block" role=3D"presentation">
<tbody>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--><tr>
<th style=3D"padding:0" role=3D"presentation">
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<!--[if gte mso 9]> <th data-container=3D"true" class=3D"columnContainer" d=
ata-container-width=3D"100" style=3D"font-weight: normal; text-align: left;=
vertical-align: top; min-width: 5px; width: 600px; height: 0px; padding-to=
p: 10px; padding-left: 0px; padding-right: 0px; padding-bottom: 0px;" role=3D=
"presentation"> <![endif]--><!--[if !mso]> <!----><th class=3D"columnContai=
ner" style=3D"font-weight:400;text-align:left;vertical-align:top;min-width:=
5px;width:600px;height:0;padding-top:10px" role=3D"presentation"><!--<![end=
if]-->
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0;vertic=
al-align:top;word-wrap:break-word;word-break:break-word;font-weight:400" ro=
le=3D"presentation">
<!--[if gte mso 9]> <div><p style=3D"margin: 0px; padding: 0px; line-height=
: 115%; mso-line-height-rule: at-least; font-size: 16px; text-align: right;=
mso-line-height-alt: 125%;"><span style=3D"font-size:16px;">=F0=9F=92=BC</=
span><span style=3D"font-size:20px;"><span style=3D"color:#330072; font-fam=
ily:"Segoe UI Symbol", sans-serif; background:white;"> </spa=
n><span style=3D"color:#cb333b; font-family:Georgia,serif"><strong>TARGET A=
UDIENCE</strong></span></span></p></div> <![endif]--> <!--[if !mso]> <!----=
><div><p style=3D"margin:0;padding:0;line-height:1.25;mso-line-height-rule:=
at-least;font-size:16px;text-align:right;mso-line-height-alt:125%"><span st=
yle=3D"font-size:16px">=F0=9F=92=BC</span><span style=3D"font-size:20px"><s=
pan style=3D"color:#330072;line-height:115%;font-family:"Segoe UI Symb=
ol",sans-serif;background:#fff"> </span><span style=3D"color:#cb3=
33b;font-family:Georgia,serif"><strong>TARGET AUDIENCE</strong></span></spa=
n></p></div><!--[endif]----></th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--></tbody>
</table></div><div class=3D"emptyContainer columns-equal-class wrap-section=
" style=3D"background-color:#fff"><!--[if gte mso 9]> </div><div style=3D"b=
ackground-color: transparent; border:none;"> <![endif]--><!--[if gte mso 9]=
> <table align=3D"center" class=3D"outer-border-wrapper" width=3D"590" styl=
e=3D"width: 590; table-layout: fixed; border-collapse: collapse;border-top-=
color: rgb(51, 0, 114);border-right-color: rgb(98, 95, 94);border-bottom-co=
lor: rgb(98, 95, 94);border-left-color: rgb(51, 0, 114);border-top-width: 1=
0px;border-right-width: 10px;border-bottom-width: 10px;border-left-width: 1=
0px;border-top-style: none;border-right-style: solid;border-bottom-style: d=
ouble;border-left-style: none;" cellpadding=3D"0" cellspacing=3D"0" border=3D=
"0">
<tr><td><table class=3D"outer outer-wrapper" align=3D"center" cellpadding=3D=
"0" cellspacing=3D"0" style=3D"border-collapse: collapse; width: 590px; dis=
play: block;" role=3D"presentation"> <![endif]--><!--[if !mso]> <!----><tab=
le class=3D"outer" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" sty=
le=3D"border-collapse:collapse;display:block" role=3D"presentation"><!--<![=
endif]-->
<tbody>
<tr>
<!--[if gte mso 9]> <th style=3D"padding: 0px 0px 5px; border-color: rgb(51=
, 0, 114) rgb(98, 95, 94) rgb(98, 95, 94) rgb(51, 0, 114); border-width: 10=
px; border-style: none solid double none; background-color: rgb(255, 255, 2=
55); border: none;" role=3D"presentation"> <![endif]--><!--[if !mso]> <!---=
-><th style=3D"padding:0 0 5px;border-color:#330072 #625f5e #625f5e #330072=
;border-width:10px;border-style:none solid double none;background-color:#ff=
f" role=3D"presentation"><!--<![endif]-->
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:baseline;min-width:5px;width:590px;height:0;background-color:#ff=
f" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0 10px 0=
0;vertical-align:baseline;word-wrap:break-word;word-break:break-word;backg=
round-color:#fff;font-weight:400" role=3D"presentation">
<div><p style=3D"margin:0;padding:0;line-height:1.25;mso-line-height-rule:a=
t-least;font-size:18px;text-align:right;mso-line-height-alt:125%"><span sty=
le=3D"color:#2c3e50;font-size:15px"><strong><span style=3D"font-family:Aria=
l,Helvetica,sans-serif">
</span></strong><strong><span style=3D"font-family:Arial,Helvetica,sans-ser=
if;color:#000">For all support level staff whose job roles are subjected to=
</span></strong></span><strong style=3D"color:#2c3e50;font-size:15px"=
><span style=3D"font-family:Arial,Helvetica,sans-serif;color:#000">unpreced=
ented change due to onset of automation and digitalisation,</span></strong>=
</p><p style=3D"margin:0;padding:0;line-height:1.25;mso-line-height-rule:at=
-least;font-size:18px;text-align:right;mso-line-height-alt:125%"><span styl=
e=3D"color:#2c3e50;font-size:15px"><strong><span style=3D"font-family:Arial=
,Helvetica,sans-serif;color:#000"> e.g. customer service agents and fr=
ontline service providers.</span></strong><strong><span style=3D"font-famil=
y:Arial,Helvetica,sans-serif"></span></strong></span></p></div></th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table><!--[if gte mso 9]> </td></tr></table> <![endif]--></div><div class=
=3D"emptyContainer columns-equal-class wrap-section" style=3D"margin-top:10=
px"><!--[if gte mso 9]> </div><div style=3D"background-color: transparent; =
border:none;"> <![endif]--><!--[if gte mso 9]> <table align=3D"center" styl=
e=3D"width: 600px;" cellpadding=3D"0" cellspacing=3D"0" border=3D"0"><tr st=
yle=3D"padding: 0px;mso-line-height-rule: exactly;line-height: 1px;" height=
=3D"10"><td> </td></tr></table> <![endif]--><table class=3D"outer" ali=
gn=3D"center" cellpadding=3D"0" cellspacing=3D"0" style=3D"border-collapse:=
collapse;display:block" role=3D"presentation">
<tbody>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--><tr>
<th style=3D"padding:0" role=3D"presentation">
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:600px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0 10px 0=
0;vertical-align:top;word-wrap:break-word;word-break:break-word;font-weigh=
t:400" role=3D"presentation">
<div><p style=3D"margin:0;padding:0;line-height:1.25;mso-line-height-rule:a=
t-least;font-size:16px;mso-line-height-alt:125%"><span style=3D"font-size:2=
0px;color:#cb333b;font-family:Georgia,serif"><strong>KEY TAKEAWAYS </s=
trong></span><span style=3D"font-size:16px">=F0=9F=8C=9F</span><span style=3D=
"color:#cb333b;font-size:20px;unicode-bidi:embed;word-break:normal"> <=
/span></p></div></th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--></tbody>
</table></div><div class=3D"emptyContainer columns-equal-class wrap-section=
"><!--[if gte mso 9]> </div><div style=3D"background-color: transparent; bo=
rder:none;"> <![endif]--><!--[if gte mso 9]> <table align=3D"center" class=3D=
"outer-border-wrapper" width=3D"590" style=3D"width: 590; table-layout: fix=
ed; border-collapse: collapse;border-top-color: rgb(203, 51, 59);border-rig=
ht-color: rgb(0, 0, 0);border-bottom-color: rgb(98, 95, 94);border-left-col=
or: rgb(98, 95, 94);border-top-width: 10px;border-right-width: 1px;border-b=
ottom-width: 10px;border-left-width: 10px;border-top-style: none;border-rig=
ht-style: none;border-bottom-style: double;border-left-style: solid;" cellp=
adding=3D"0" cellspacing=3D"0" border=3D"0">
<tr><td><table class=3D"outer outer-wrapper" align=3D"center" cellpadding=3D=
"0" cellspacing=3D"0" style=3D"border-collapse: collapse; width: 590px; dis=
play: block;" role=3D"presentation"> <![endif]--><!--[if !mso]> <!----><tab=
le class=3D"outer" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" sty=
le=3D"border-collapse:collapse;display:block" role=3D"presentation"><!--<![=
endif]-->
<tbody>
<tr>
<!--[if gte mso 9]> <th style=3D"padding: 0px; border-color: rgb(203, 51, 5=
9) rgb(0, 0, 0) rgb(98, 95, 94) rgb(98, 95, 94); border-width: 10px 1px 10p=
x 10px; border-style: none none double solid; border: none;" role=3D"presen=
tation"> <![endif]--><!--[if !mso]> <!----><th style=3D"padding:0;border-co=
lor:#cb333b #000 #625f5e #625f5e;border-width:10px 1px 10px 10px;border-sty=
le:none none double solid" role=3D"presentation"><!--<![endif]-->
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:590px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0;vertic=
al-align:baseline;word-wrap:break-word;word-break:break-word;font-weight:40=
0" role=3D"presentation">
<div style=3D"margin:5px 0 0 10px"><p style=3D"margin:0;padding:0;line-heig=
ht:1.25;mso-line-height-rule:at-least;mso-line-height-alt:125%">
</p><p style=3D"mso-line-height-rule:at-least;margin:0 0 11px;padding:0;lin=
e-height:17.5px;color:#000;font-family:Verdana,Arial,sans-serif;font-size:1=
4px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:norma=
l;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-inde=
nt:0;text-transform:none;widows:2;word-spacing:0;-webkit-text-stroke-width:=
0;white-space:normal;background-color:#fff;text-decoration-thickness:initia=
l;text-decoration-style:initial;text-decoration-color:initial;margin-block:=
0 11px"><span style=3D"font-family:Arial,Verdana,sans-serif;font-size:16px;=
line-height:17.5px;text-align:left;font-weight:700"></span></p><p style=3D"=
mso-line-height-rule:at-least;margin:0 0 11px;padding:0;line-height:17.5px;=
color:#000;font-family:Verdana,Arial,sans-serif;font-size:14px;font-style:n=
ormal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:40=
0;letter-spacing:normal;orphans:2;text-align:left;text-indent:0;text-transf=
orm:none;widows:2;word-spacing:0;-webkit-text-stroke-width:0;white-space:no=
rmal;background-color:#fff;text-decoration-thickness:initial;text-decoratio=
n-style:initial;text-decoration-color:initial;margin-block:0 11px"><span st=
yle=3D"font-family:Arial,Verdana,sans-serif;font-size:16px;line-height:17.5=
px;text-align:left;font-weight:700">1. Problem framing and definition =
</span></p><p style=3D"mso-line-height-rule:at-least;margin:0 0 11px;paddin=
g:0;line-height:17.5px;color:#000;font-family:Verdana,Arial,sans-serif;font=
-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-cap=
s:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;te=
xt-indent:0;text-transform:none;widows:2;word-spacing:0;-webkit-text-stroke=
-width:0;white-space:normal;background-color:#fff;text-decoration-thickness=
:initial;text-decoration-style:initial;text-decoration-color:initial;margin=
-block:0 11px"><span style=3D"font-family:Arial,Verdana,sans-serif;font-siz=
e:16px;line-height:17.5px;text-align:left">- Prepare problem for creative t=
hinking and framing </span></p><p style=3D"mso-line-height-rule:at-lea=
st;margin:0 0 11px;padding:0;line-height:17.5px;color:#000;font-family:Verd=
ana,Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligature=
s:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orp=
hans:2;text-align:left;text-indent:0;text-transform:none;widows:2;word-spac=
ing:0;-webkit-text-stroke-width:0;white-space:normal;background-color:#fff;=
text-decoration-thickness:initial;text-decoration-style:initial;text-decora=
tion-color:initial;margin-block:0 11px"><span style=3D"font-family:Arial,Ve=
rdana,sans-serif;font-size:16px;line-height:17.5px;text-align:left">- Perfo=
rm techniques for collecting information </span></p><p style=3D"mso-li=
ne-height-rule:at-least;margin:0 0 11px;padding:0;line-height:17.5px;color:=
#000;font-family:Verdana,Arial,sans-serif;font-size:14px;font-style:normal;=
font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;lett=
er-spacing:normal;orphans:2;text-align:left;text-indent:0;text-transform:no=
ne;widows:2;word-spacing:0;-webkit-text-stroke-width:0;white-space:normal;b=
ackground-color:#fff;text-decoration-thickness:initial;text-decoration-styl=
e:initial;text-decoration-color:initial;margin-block:0 11px"><span style=3D=
"font-family:Arial,Verdana,sans-serif;font-size:16px;line-height:17.5px;tex=
t-align:left;font-weight:700">2. Ideas Generation </span></p><p style=3D=
"mso-line-height-rule:at-least;margin:0 0 11px;padding:0;line-height:17.5px=
;color:#000;font-family:Verdana,Arial,sans-serif;font-size:14px;font-style:=
normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:4=
00;letter-spacing:normal;orphans:2;text-align:left;text-indent:0;text-trans=
form:none;widows:2;word-spacing:0;-webkit-text-stroke-width:0;white-space:n=
ormal;background-color:#fff;text-decoration-thickness:initial;text-decorati=
on-style:initial;text-decoration-color:initial;margin-block:0 11px"><span s=
tyle=3D"font-family:Arial,Verdana,sans-serif;font-size:16px;line-height:17.=
5px;text-align:left">- Consolidate ideas for problem solving </span></=
p><p style=3D"mso-line-height-rule:at-least;margin:0 0 11px;padding:0;line-=
height:17.5px;color:#000;font-family:Verdana,Arial,sans-serif;font-size:14p=
x;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;=
font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent=
:0;text-transform:none;widows:2;word-spacing:0;-webkit-text-stroke-width:0;=
white-space:normal;background-color:#fff;text-decoration-thickness:initial;=
text-decoration-style:initial;text-decoration-color:initial;margin-block:0 =
11px"><span style=3D"font-family:Arial,Verdana,sans-serif;font-size:16px;li=
ne-height:17.5px;text-align:left;font-weight:700">3. Solution Exploration w=
ith different techniques </span></p><p style=3D"mso-line-height-rule:a=
t-least;margin:0 0 11px;padding:0;line-height:17.5px;color:#000;font-family=
:Verdana,Arial,sans-serif;font-size:14px;font-style:normal;font-variant-lig=
atures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:norma=
l;orphans:2;text-align:left;text-indent:0;text-transform:none;widows:2;word=
-spacing:0;-webkit-text-stroke-width:0;white-space:normal;background-color:=
#fff;text-decoration-thickness:initial;text-decoration-style:initial;text-d=
ecoration-color:initial;margin-block:0 11px"><span style=3D"font-family:Ari=
al,Verdana,sans-serif;font-size:16px;line-height:17.5px;text-align:left">- =
Deploy solutions for testing </span></p><p style=3D"mso-line-height-ru=
le:at-least;margin:0 0 11px;padding:0;line-height:17.5px;color:#000;font-fa=
mily:Verdana,Arial,sans-serif;font-size:14px;font-style:normal;font-variant=
-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:n=
ormal;orphans:2;text-align:left;text-indent:0;text-transform:none;widows:2;=
word-spacing:0;-webkit-text-stroke-width:0;white-space:normal;background-co=
lor:#fff;text-decoration-thickness:initial;text-decoration-style:initial;te=
xt-decoration-color:initial;margin-block:0 11px"><span style=3D"font-family=
:Arial,Verdana,sans-serif;font-size:16px;line-height:17.5px;text-align:left=
;font-weight:700">4. Solution Measurement and improvements </span></p>=
<p style=3D"mso-line-height-rule:at-least;margin:0 0 11px;padding:0;line-he=
ight:17.5px;color:#000;font-family:Verdana,Arial,sans-serif;font-size:14px;=
font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;fo=
nt-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0=
;text-transform:none;widows:2;word-spacing:0;-webkit-text-stroke-width:0;wh=
ite-space:normal;background-color:#fff;text-decoration-thickness:initial;te=
xt-decoration-style:initial;text-decoration-color:initial;margin-block:0 11=
px"><span style=3D"font-family:Arial,Verdana,sans-serif;font-size:16px;line=
-height:17.5px;text-align:left">- Collate information to measure success an=
d impact of solution</span></p></div></th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table><!--[if gte mso 9]> </td></tr></table> <![endif]--></div><div class=
=3D"emptyContainer columns-equal-class wrap-section"><!--[if gte mso 9]> </=
div><div style=3D"background-color: transparent; border:none;"> <![endif]--=
><table class=3D"outer" align=3D"center" cellpadding=3D"0" cellspacing=3D"0=
" style=3D"border-collapse:collapse;display:block" role=3D"presentation">
<tbody>
<!--[if gte mso 9]> <tr style=3D"padding: 0px;mso-line-height-rule: exactly=
;line-height: 1px; " height=3D"0"><td> </td></tr> <![endif]--><tr>
<th style=3D"padding:10px 0 0" role=3D"presentation">
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:600px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0;vertic=
al-align:top;word-wrap:break-word;word-break:break-word;font-weight:400" ro=
le=3D"presentation">
<!--[if gte mso 9]> <div><p style=3D"margin: 0px; padding: 0px; line-height=
: 115%; mso-line-height-rule: at-least; font-size: 16px; text-align: right;=
mso-line-height-alt: 125%;"><span style=3D"color:#000000; font-size:16px">=
=F0=9F=8F=A2</span><span style=3D"font-size:20px;"><span style=3D"color:#33=
0072; text-align:center; font-family:"Segoe UI Symbol", sans-seri=
f;"> </span><span style=3D"color:#cb333b; font-family:Georgia,serif"><=
strong>VENUE</strong></span></span></p></div> <![endif]--> <!--[if !mso]> <=
!----><div><p style=3D"margin:0;padding:0;line-height:1.25;mso-line-height-=
rule:at-least;font-size:16px;text-align:right;mso-line-height-alt:125%"><sp=
an style=3D"color:#000;font-size:16px">=F0=9F=8F=A2</span><span style=3D"fo=
nt-size:20px"><span style=3D"color:#330072;text-align:center;line-height:11=
5%;font-family:"Segoe UI Symbol",sans-serif"> </span><span s=
tyle=3D"color:#cb333b;font-family:Georgia,serif"><strong>VENUE</strong></sp=
an></span></p></div><!--[endif]----></th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--></tbody>
</table></div><div class=3D"emptyContainer columns-equal-class wrap-section=
"><!--[if gte mso 9]> </div><div style=3D"background-color: transparent; bo=
rder:none;"> <![endif]--><!--[if gte mso 9]> <table align=3D"center" class=3D=
"outer-border-wrapper" width=3D"590" style=3D"width: 590; table-layout: fix=
ed; border-collapse: collapse;border-top-color: rgb(0, 0, 0);border-right-c=
olor: rgb(98, 95, 94);border-bottom-color: rgb(98, 95, 94);border-left-colo=
r: rgb(0, 0, 0);border-top-width: 1px;border-right-width: 10px;border-botto=
m-width: 10px;border-left-width: 1px;border-top-style: none;border-right-st=
yle: solid;border-bottom-style: double;border-left-style: none;" cellpaddin=
g=3D"0" cellspacing=3D"0" border=3D"0">
<tr><td><table class=3D"outer outer-wrapper" align=3D"center" cellpadding=3D=
"0" cellspacing=3D"0" style=3D"border-collapse: collapse; width: 590px; dis=
play: block;" role=3D"presentation"> <![endif]--><!--[if !mso]> <!----><tab=
le class=3D"outer" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" sty=
le=3D"border-collapse:collapse;display:block" role=3D"presentation"><!--<![=
endif]-->
<tbody>
<tr>
<!--[if gte mso 9]> <th style=3D"padding: 0px 0px 5px; border-color: rgb(0,=
0, 0) rgb(98, 95, 94) rgb(98, 95, 94) rgb(0, 0, 0); border-width: 1px 10px=
10px 1px; border-style: none solid double none; border: none;" role=3D"pre=
sentation"> <![endif]--><!--[if !mso]> <!----><th style=3D"padding:0 0 5px;=
border-color:#000 #625f5e #625f5e #000;border-width:1px 10px 10px 1px;borde=
r-style:none solid double none" role=3D"presentation"><!--<![endif]-->
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:590px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0 10px 0=
0;vertical-align:baseline;word-wrap:break-word;word-break:break-word;font-=
weight:400" role=3D"presentation">
<div><p style=3D"margin:0;padding:0;line-height:1.25;mso-line-height-rule:a=
t-least;font-size:11px;text-align:right;mso-line-height-alt:125%"><span sty=
le=3D"font-size:12px;font-family:Arial">60 Paya Lebar Road, #13-45 Paya Leb=
ar Square, S(409051)</span></p></div></th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table><!--[if gte mso 9]> </td></tr></table> <![endif]--></div><div class=
=3D"emptyContainer columns-equal-class wrap-section" style=3D"margin-top:10=
px"><!--[if gte mso 9]> </div><div style=3D"background-color: transparent; =
border:none;"> <![endif]--><!--[if gte mso 9]> <table align=3D"center" styl=
e=3D"width: 600px;" cellpadding=3D"0" cellspacing=3D"0" border=3D"0"><tr st=
yle=3D"padding: 0px;mso-line-height-rule: exactly;line-height: 1px;" height=
=3D"10"><td> </td></tr></table> <![endif]--><table class=3D"outer" ali=
gn=3D"center" cellpadding=3D"0" cellspacing=3D"0" style=3D"border-collapse:=
collapse;display:block" role=3D"presentation">
<tbody>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--><tr>
<th style=3D"padding:0" role=3D"presentation">
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:600px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0 10px 0=
0;vertical-align:top;word-wrap:break-word;word-break:break-word;font-weigh=
t:400" role=3D"presentation">
<div><p style=3D"margin:0;padding:0;line-height:1.25;mso-line-height-rule:a=
t-least;font-size:16px;mso-line-height-alt:125%"><span style=3D"color:#cb33=
3b;font-size:20px;font-family:Georgia,serif"><strong>SCHEDULE </strong=
></span><span style=3D"font-size:16px">=F0=9F=94=94</span></p></div></th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--></tbody>
</table></div><div class=3D"emptyContainer columns-equal-class wrap-section=
"><!--[if gte mso 9]> </div><div style=3D"background-color: transparent; bo=
rder:none;"> <![endif]--><!--[if gte mso 9]> <table align=3D"center" class=3D=
"outer-border-wrapper" width=3D"590" style=3D"width: 590; table-layout: fix=
ed; border-collapse: collapse;border-top-color: rgb(203, 51, 59);border-rig=
ht-color: rgb(0, 0, 0);border-bottom-color: rgb(98, 95, 94);border-left-col=
or: rgb(98, 95, 94);border-top-width: 10px;border-right-width: 1px;border-b=
ottom-width: 10px;border-left-width: 10px;border-top-style: none;border-rig=
ht-style: none;border-bottom-style: double;border-left-style: solid;" cellp=
adding=3D"0" cellspacing=3D"0" border=3D"0">
<tr><td><table class=3D"outer outer-wrapper" align=3D"center" cellpadding=3D=
"0" cellspacing=3D"0" style=3D"border-collapse: collapse; width: 590px; dis=
play: block;" role=3D"presentation"> <![endif]--><!--[if !mso]> <!----><tab=
le class=3D"outer" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" sty=
le=3D"border-collapse:collapse;display:block" role=3D"presentation"><!--<![=
endif]-->
<tbody>
<tr>
<!--[if gte mso 9]> <th style=3D"padding: 0px 0px 5px; border-color: rgb(20=
3, 51, 59) rgb(0, 0, 0) rgb(98, 95, 94) rgb(98, 95, 94); border-width: 10px=
1px 10px 10px; border-style: none none double solid; border: none;" role=3D=
"presentation"> <![endif]--><!--[if !mso]> <!----><th style=3D"padding:0 0 =
5px;border-color:#cb333b #000 #625f5e #625f5e;border-width:10px 1px 10px 10=
px;border-style:none none double solid" role=3D"presentation"><!--<![endif]=
-->
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:590px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0 0 0 10=
px;vertical-align:baseline;word-wrap:break-word;word-break:break-word;font-=
weight:400" role=3D"presentation">
<div><p style=3D"margin:0;padding:0;line-height:1.25;mso-line-height-rule:a=
t-least;font-size:16px;text-align:justify;mso-line-height-alt:125%"><span s=
tyle=3D"color:#2c3e50;font-size:16px"><strong><span style=3D"font-family:Ar=
ial,Helvetica,sans-serif">2-day (14 hours) </span></strong>=E2=9C=A6<s=
trong><span style=3D"font-family:Arial,Helvetica,sans-serif"> 10-11 Feb / 1=
4-15 Apr </span></strong>=E2=9C=A6<strong><span style=3D"font-family:A=
rial,Helvetica,sans-serif"> 9am - 6pm</span></strong></span></p></div>=
</th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table><!--[if gte mso 9]> </td></tr></table> <![endif]--></div><div class=
=3D"emptyContainer columns-equal-class wrap-section" style=3D"margin-top:10=
px"><!--[if gte mso 9]> </div><div style=3D"background-color: transparent; =
border:none;"> <![endif]--><!--[if gte mso 9]> <table align=3D"center" styl=
e=3D"width: 600px;" cellpadding=3D"0" cellspacing=3D"0" border=3D"0"><tr st=
yle=3D"padding: 0px;mso-line-height-rule: exactly;line-height: 1px;" height=
=3D"10"><td> </td></tr></table> <![endif]--><table class=3D"outer" ali=
gn=3D"center" cellpadding=3D"0" cellspacing=3D"0" style=3D"border-collapse:=
collapse;display:block" role=3D"presentation">
<tbody>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--><tr>
<th style=3D"padding:0" role=3D"presentation">
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:600px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0;vertic=
al-align:top;word-wrap:break-word;word-break:break-word;font-weight:400" ro=
le=3D"presentation">
<div><p style=3D"margin:0;padding:0;line-height:1.25;mso-line-height-rule:a=
t-least;font-size:15px;text-align:right;mso-line-height-alt:125%"><span sty=
le=3D"font-size:16px">=F0=9F=8F=B7 </span><span style=3D"color:#cb333b=
;font-size:20px;font-family:Georgia,serif"><strong>FEES </strong></spa=
n><span style=3D"color:#2c3e50;font-size:8px;font-family:Arial">(applies to=
all) </span></p></div></th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--></tbody>
</table></div><div class=3D"emptyContainer columns-equal-class wrap-section=
"><!--[if gte mso 9]> </div><div style=3D"background-color: transparent; bo=
rder:none;"> <![endif]--><!--[if gte mso 9]> <table align=3D"center" class=3D=
"outer-border-wrapper" width=3D"590" style=3D"width: 590; table-layout: fix=
ed; border-collapse: collapse;border-top-color: rgb(0, 0, 0);border-right-c=
olor: rgb(98, 95, 94);border-bottom-color: rgb(98, 95, 94);border-left-colo=
r: rgb(89, 89, 89);border-top-width: 1px;border-right-width: 10px;border-bo=
ttom-width: 10px;border-left-width: 10px;border-top-style: none;border-righ=
t-style: solid;border-bottom-style: double;border-left-style: none;" cellpa=
dding=3D"0" cellspacing=3D"0" border=3D"0">
<tr><td><table class=3D"outer outer-wrapper" align=3D"center" cellpadding=3D=
"0" cellspacing=3D"0" style=3D"border-collapse: collapse; width: 590px; dis=
play: block;" role=3D"presentation"> <![endif]--><!--[if !mso]> <!----><tab=
le class=3D"outer" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" sty=
le=3D"border-collapse:collapse;display:block" role=3D"presentation"><!--<![=
endif]-->
<tbody>
<tr>
<!--[if gte mso 9]> <th style=3D"padding: 0px 0px 5px; border-color: rgb(0,=
0, 0) rgb(98, 95, 94) rgb(98, 95, 94) rgb(89, 89, 89); border-width: 1px 1=
0px 10px; border-style: none solid double none; border: none;" role=3D"pres=
entation"> <![endif]--><!--[if !mso]> <!----><th style=3D"padding:0 0 5px;b=
order-color:#000 #625f5e #625f5e #595959;border-width:1px 10px 10px;border-=
style:none solid double none" role=3D"presentation"><!--<![endif]-->
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:590px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0 10px 0=
0;vertical-align:baseline;word-wrap:break-word;word-break:break-word;font-=
weight:400" role=3D"presentation">
<!--[if gte mso 9]> <div><p style=3D"margin: 0px; padding: 0px; line-height=
: 107%; mso-line-height-rule: at-least; font-size: 14px; text-align: right;=
mso-line-height-alt: 125%;"><span style=3D"color:#2c3e50; font-size:11pt; =
font-family:Calibri, sans-serif;"><strong style=3D""><span style=3D"font-fa=
mily:"Arial",sans-serif">$175.50 to $490.50 </span></strong>=
<span style=3D"font-size:6pt; font-family:Arial, sans-serif;">(inclu. of 9%=
GST)</span></span></p></div> <![endif]--> <!--[if !mso]> <!----><div><p st=
yle=3D"margin:0;padding:0;line-height:1.25;mso-line-height-rule:at-least;fo=
nt-size:14px;text-align:right;mso-line-height-alt:125%"><span style=3D"colo=
r:#2c3e50;font-size:11pt;line-height:107%;font-family:Calibri,sans-serif"><=
strong style=3D"line-height:107%"><span style=3D"font-family:Arial,sans-ser=
if">$175.50 to $490.50 </span></strong><span style=3D"font-size:6pt;li=
ne-height:107%;font-family:Arial,sans-serif">(inclu. of 9% GST)</span></spa=
n></p></div><!--[endif]----><div><div tabindex=3D"0" spellcheck=3D"true" st=
yle=3D"margin-top:0"><p style=3D"margin:0;padding:0;line-height:1.25;mso-li=
ne-height-rule:at-least;font-size:14px;text-align:right;mso-line-height-alt=
:125%"><span style=3D"color:#2c3e50;font-size:11pt;line-height:107%;font-fa=
mily:Calibri,sans-serif"><strong style=3D"line-height:107%"><span style=3D"=
font-size:10pt;line-height:107%;font-family:Arial,sans-serif">T&Cs Appl=
y: Up to 70% Course Fee Funding </span></strong><strong style=3D"line-=
height:107%"><span style=3D"font-size:10pt;line-height:107%;font-family:&qu=
ot;Segoe UI Symbol",sans-serif">=E2=9C=A6</span></strong><strong style=
=3D"line-height:107%"> </strong><strong style=3D"line-height:107%"><sp=
an style=3D"font-size:10pt;line-height:107%;font-family:Arial,sans-serif">A=
bsentee Payroll Funding </span></strong><strong style=3D"line-height:1=
07%"><span style=3D"font-size:10pt;line-height:107%;font-family:"Segoe=
UI Symbol",sans-serif">=E2=9C=A6</span></strong><strong style=3D"line=
-height:107%"><span style=3D"font-size:10pt;line-height:107%;font-family:Ar=
ial,sans-serif"> SFEC-eligible</span></strong></span></p></div></div></th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table><!--[if gte mso 9]> </td></tr></table> <![endif]--></div><div class=
=3D"emptyContainer columns-equal-class wrap-section" style=3D"margin-top:10=
px"><!--[if gte mso 9]> </div><div style=3D"background-color: transparent; =
border:none;"> <![endif]--><!--[if gte mso 9]> <table align=3D"center" styl=
e=3D"width: 600px;" cellpadding=3D"0" cellspacing=3D"0" border=3D"0"><tr st=
yle=3D"padding: 0px;mso-line-height-rule: exactly;line-height: 1px;" height=
=3D"10"><td> </td></tr></table> <![endif]--><table class=3D"outer" ali=
gn=3D"center" cellpadding=3D"0" cellspacing=3D"0" style=3D"border-collapse:=
collapse;display:block" role=3D"presentation">
<tbody>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--><tr>
<th style=3D"padding:0" role=3D"presentation">
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:600px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0;vertic=
al-align:top;word-wrap:break-word;word-break:break-word;font-weight:400" ro=
le=3D"presentation">
<div><p style=3D"margin:0;padding:0;line-height:1.25;mso-line-height-rule:a=
t-least;font-size:8px;mso-line-height-alt:125%"><span style=3D"color:#cb333=
b;font-size:20px"><span style=3D"font-family:Georgia,serif"><strong>TRAINER=
</strong></span><span style=3D"text-align:center;font-family:"Segoe UI=
Symbol"">: <span style=3D"font-family:Georgia,serif"><strong>Stephani=
e Loo </strong></span></span></span><span style=3D"font-size:15px">=F0=
=9F=A7=91=F0=9F=8F=BB=E2=80=8D=F0=9F=8F=AB</span></p></div></th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--></tbody>
</table></div><div class=3D"emptyContainer columns-equal-class wrap-section=
"><!--[if gte mso 9]> </div><div style=3D"background-color: transparent; bo=
rder:none;"> <![endif]--><!--[if gte mso 9]> <table align=3D"center" class=3D=
"outer-border-wrapper" width=3D"590" style=3D"width: 590; table-layout: fix=
ed; border-collapse: collapse;border-top-color: rgb(0, 0, 0);border-right-c=
olor: rgb(89, 89, 89);border-bottom-color: rgb(98, 95, 94);border-left-colo=
r: rgb(98, 95, 94);border-top-width: 1px;border-right-width: 10px;border-bo=
ttom-width: 10px;border-left-width: 10px;border-top-style: none;border-righ=
t-style: none;border-bottom-style: double;border-left-style: solid;" cellpa=
dding=3D"0" cellspacing=3D"0" border=3D"0">
<tr><td><table class=3D"outer outer-wrapper" align=3D"center" cellpadding=3D=
"0" cellspacing=3D"0" style=3D"border-collapse: collapse; width: 590px; dis=
play: block;" role=3D"presentation"> <![endif]--><!--[if !mso]> <!----><tab=
le class=3D"outer" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" sty=
le=3D"border-collapse:collapse;display:block" role=3D"presentation"><!--<![=
endif]-->
<tbody>
<tr>
<!--[if gte mso 9]> <th style=3D"padding: 0px 0px 5px; border-color: rgb(0,=
0, 0) rgb(89, 89, 89) rgb(98, 95, 94) rgb(98, 95, 94); border-width: 1px 1=
0px 10px; border-style: none none double solid; border: none;" role=3D"pres=
entation"> <![endif]--><!--[if !mso]> <!----><th style=3D"padding:0 0 5px;b=
order-color:#000 #595959 #625f5e #625f5e;border-width:1px 10px 10px;border-=
style:none none double solid" role=3D"presentation"><!--<![endif]-->
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer multi" cellpadding=3D"0" cellspacing=3D"0" role=3D"presenta=
tion">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:590px;height:0" role=3D"presentation"><t=
able width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:100=
%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer inner" style=3D"text-align:left;padding:0;min-=
width:5px;vertical-align:top;word-wrap:break-word;word-break:break-word;fon=
t-weight:400" role=3D"presentation">
<!--[if gte mso 9]> <div style=3D"margin-left: 10px;"><p style=3D"margin: 0=
px; padding: 0px; line-height: 115%; mso-line-height-rule: at-least; text-a=
lign: justify; mso-line-height-alt: 125%;"><span style=3D"font-family:Arial=
,Helvetica,sans-serif; font-size:12px; color:#2c3e50;"><span lang=3D"EN-US"=
>More than twenty years experience in the training and development field wi=
th international as well as local organisations. Proven ability in trainin=
g delivery, curriculum development, training needs analysis, business plann=
ing and development as well as project management. </span></span></p></div>=
<![endif]--> <!--[if !mso]> <!----><div style=3D"margin-left:10px"><p styl=
e=3D"margin:0;padding:0;line-height:1.25;mso-line-height-rule:at-least;text=
-align:justify;mso-line-height-alt:125%"><span style=3D"font-family:Arial,H=
elvetica,sans-serif;font-size:12px;color:#2c3e50;line-height:115%"><span la=
ng=3D"EN-US">More than twenty years experience in the training and developm=
ent field with international as well as local organisations. Proven abilit=
y in training delivery, curriculum development, training needs analysis, bu=
siness planning and development as well as project management. </span></spa=
n></p></div><!--[endif]----></th>
</tr>
</tbody>
</table></th></tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table><!--[if gte mso 9]> </td></tr></table> <![endif]--></div><div class=
=3D"emptyContainer columns-equal-class wrap-section" style=3D"margin-top:10=
px"><!--[if gte mso 9]> </div><div style=3D"background-color: transparent; =
border:none;"> <![endif]--><!--[if gte mso 9]> <table align=3D"center" styl=
e=3D"width: 600px;" cellpadding=3D"0" cellspacing=3D"0" border=3D"0"><tr st=
yle=3D"padding: 0px;mso-line-height-rule: exactly;line-height: 1px;" height=
=3D"10"><td> </td></tr></table> <![endif]--><table class=3D"outer" ali=
gn=3D"center" cellpadding=3D"0" cellspacing=3D"0" style=3D"border-collapse:=
collapse;display:block" role=3D"presentation">
<tbody>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--><tr>
<th style=3D"padding:0" role=3D"presentation">
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:600px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0;vertic=
al-align:top;word-wrap:break-word;word-break:break-word;font-weight:400" ro=
le=3D"presentation">
<div><p style=3D"margin:0;padding:0;line-height:1.25;mso-line-height-rule:a=
t-least;font-size:15px;text-align:right;mso-line-height-alt:125%"><span sty=
le=3D"font-size:15px">=F0=9F=96=B1</span><span style=3D"color:#330072;font-=
size:20px;text-transform:none;text-wrap:wrap;word-spacing:0;background-colo=
r:#fff;text-decoration-thickness:initial;text-decoration-style:initial;text=
-decoration-color:initial;float:none;display:inline!important"> </span=
><span style=3D"color:#cb333b;font-size:20px;font-family:Georgia,serif"><st=
rong>LEARN MORE | REGISTER</strong></span></p></div></th>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</th>
</tr>
<!--[if gte mso 9]> <tr><td style=3D"font-size: 0px; line-height:0px;mso-l=
ine-height-rule: exactly; display: none !important; mso-hide:all;"><p style=
=3D"font-size: 0px;height:0px; margin: 0px; padding:0;line-height: 0px; mso=
-line-height-rule: exactly; background-color: transparent;"><br/></p></td><=
/tr> <![endif]--></tbody>
</table></div><div class=3D"emptyContainer columns-equal-class wrap-section=
" style=3D"margin-bottom:20px"><!--[if gte mso 9]> </div><div style=3D"back=
ground-color: transparent; border:none;"> <![endif]--><!--[if gte mso 9]> <=
table align=3D"center" class=3D"outer-border-wrapper" width=3D"590" style=3D=
"width: 590; table-layout: fixed; border-collapse: collapse;border-top-colo=
r: rgb(51, 0, 114);border-right-color: rgb(98, 95, 94);border-bottom-color:=
rgb(98, 95, 94);border-left-color: rgb(51, 0, 114);border-top-width: 10px;=
border-right-width: 10px;border-bottom-width: 10px;border-left-width: 10px;=
border-top-style: none;border-right-style: solid;border-bottom-style: doubl=
e;border-left-style: none;" cellpadding=3D"0" cellspacing=3D"0" border=3D"0=
">
<tr><td><table class=3D"outer outer-wrapper" align=3D"center" cellpadding=3D=
"0" cellspacing=3D"0" style=3D"border-collapse: collapse; width: 590px; dis=
play: block;" role=3D"presentation"> <![endif]--><!--[if !mso]> <!----><tab=
le class=3D"outer" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" sty=
le=3D"border-collapse:collapse;display:block" role=3D"presentation"><!--<![=
endif]-->
<tbody>
<tr>
<!--[if gte mso 9]> <th style=3D"padding: 0px; border-color: rgb(51, 0, 114=
) rgb(98, 95, 94) rgb(98, 95, 94) rgb(51, 0, 114); border-width: 10px; bord=
er-style: none solid double none; border: none;" role=3D"presentation"> <![=
endif]--><!--[if !mso]> <!----><th style=3D"padding:0;border-color:#330072 =
#625f5e #625f5e #330072;border-width:10px;border-style:none solid double no=
ne" role=3D"presentation"><!--<![endif]-->
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:590px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0 10px 1=
0px 0;vertical-align:baseline;word-wrap:break-word;word-break:break-word;fo=
nt-weight:400" role=3D"presentation">
<!--[if gte mso 9]> <table align=3D"center" style=3D"border-collapse: coll=
apse;border-spacing: 0px;padding: 0px; margin: 0px;" cellpadding=3D"0" cell=
spacing=3D"0" border=3D"0" >
<tr><style> .buttonWrapper a {border-style: none !important;} .buttonWrappe=
r {padding: 0px !important; margin: 0px !important;} .buttonClass {mso-hide=
: none !important;}</style>
<td valign=3D"top" align=3D"center" width=3D"580"> <![endif]--><div align=3D=
"center" class=3D"buttonWrapper" style=3D"margin:0"><!--[if gte mso 9]> <ta=
ble cellpadding=3D"0" cellspacing=3D"0" border=3D"0" style=3D"border-colla=
pse: collapse;border-spacing: 0px;font-size: 0; line-height: 0;">
<tr>
<td>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" align=3D"" style=3D=
"width: 580px; color: rgb(255, 255, 255); border-collapse: collapse;border-=
spacing: 0px;border-radius: 0px; border-style: none; border-color: rgb(255,=
255, 255); border-width: ; background-color: rgb(255, 0, 0);">
<tbody>
<tr>
<td align=3D"center" valign=3D"center" style=3D"height: 30px;padding-left:=
20px; padding-right: 20px;padding-top: 10px; padding-bottom: 10px; vertica=
l-align: middle; align-content: center; text-align: center; color: rgb(255,=
255, 255); font-family: Georgia, serif"> <![endif]--><a class=3D"buttonCla=
ss" href=3D"https://public-apj.mkt.dynamics.com/api/orgs/3a1da97b-cc65-4721=
-a0d6-669e0230d316/r/k8XNcL9Vf02YaMHDfM4AAAAAAAA?msdynmkt_target=3D%7B%22Ta=
rgetUrl%22%3A%22https%253A%252F%252Fsnef.org.sg%252Ftraining-resources%252F=
programmes-and-courses-resources%252Fcritical-core-skills%252FCreative-Thin=
king-Techniques-and-Tools-for-Problem-Solving.pdf%22%2C%22RedirectOptions%2=
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le-cell;text-decoration:none;background-color:red;border-radius:0;color:#ff=
f;width:540px;height:30px;padding:10px 20px;max-width:100%;line-height:norm=
al;border-color:#fff;border-width:5px;border-style:none;font-size:16px;vert=
ical-align:middle;font-weight:700;mso-hide:none!important" data-msdyn-track=
ing-id=3D"ed48f9296734d1667551075027" data-msdyn-tracking=3D"false"><span s=
tyle=3D"font-family:Georgia,serif;display:inline-block;min-width:1px">CLICK=
HERE</span></a><!--[if gte mso 9]> </td></tr></tbody></table></td>
</tr></table> <![endif]--></div><!--[if gte mso 9]> </td></tr></table> <![e=
ndif]--></th>
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</tbody>
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</tbody>
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</tbody>
</table><!--[if gte mso 9]> </td></tr></table> <![endif]--><!--[if gte mso =
9]> <table align=3D"center" style=3D"width: 590px;" cellpadding=3D"0" cells=
pacing=3D"0" border=3D"0"><tr style=3D"padding: 0px;mso-line-height-rule: e=
xactly;line-height: 1px;" height=3D"20"><td> </td></tr></table> <![end=
if]--></div><div class=3D"emptyContainer columns-equal-class wrap-section" =
style=3D"background-color:#625f5d;margin:0;border-radius:0"><!--[if gte mso=
9]> </div><div style=3D"background-color: transparent; border:none;"> <![e=
ndif]--><!--[if gte mso 9]> <table align=3D"center" class=3D"outer-border-w=
rapper" width=3D"580" style=3D"width: 580; table-layout: fixed; border-coll=
apse: collapse;border-top-color: rgb(172, 165, 165);border-right-color: rgb=
(172, 165, 165);border-bottom-color: rgb(172, 165, 165);border-left-color: =
rgb(172, 165, 165);border-top-width: 10px;border-right-width: 10px;border-b=
ottom-width: 10px;border-left-width: 10px;border-top-style: solid;border-ri=
ght-style: solid;border-bottom-style: solid;border-left-style: solid;" cell=
padding=3D"0" cellspacing=3D"0" border=3D"0">
<tr><td><table class=3D"outer outer-wrapper" align=3D"center" cellpadding=3D=
"0" cellspacing=3D"0" style=3D"border-collapse: collapse; width: 580px; dis=
play: block;" role=3D"presentation"> <![endif]--><!--[if !mso]> <!----><tab=
le class=3D"outer" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" sty=
le=3D"border-collapse:collapse;display:block" role=3D"presentation"><!--<![=
endif]-->
<tbody>
<tr>
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: 10px; border-color: rgb(172, 165, 165); border-width: 10px; border-style:=
solid; border-radius: 0px; border: none;" role=3D"presentation"> <![endif]=
--><!--[if !mso]> <!----><th style=3D"background-color:#625f5d;padding:10px=
;border-color:#aca5a5;border-width:10px;border-style:solid;border-radius:0"=
role=3D"presentation"><!--<![endif]-->
<table style=3D"width:100%;border-collapse:collapse" class=3D"containerWrap=
per tbContainer" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
<tbody>
<tr>
<th class=3D"columnContainer" style=3D"font-weight:400;text-align:left;vert=
ical-align:top;min-width:5px;width:560px;height:0" role=3D"presentation">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=3D"height:1=
00%" role=3D"presentation">
<tbody>
<tr>
<th class=3D"inner" style=3D"text-align:left;min-width:5px;padding:0;vertic=
al-align:baseline;word-wrap:break-word;word-break:break-word;font-weight:40=
0" role=3D"presentation">
<div style=3D"margin:0"><p style=3D"margin:0;padding:0;line-height:1.25;mso=
-line-height-rule:at-least;font-size:13px;text-align:center;mso-line-height=
-alt:125%"><span style=3D"font-size:13px"><span style=3D"color:#fff">=F0=9F=
=91=8B=F0=9F=8F=BB</span><span style=3D"color:#ccc;font-family:Arial,Helvet=
ica,sans-serif"><strong> </strong></span><span style=3D"color:#fff;fon=
t-family:Arial,Helvetica,sans-serif"><strong>Darren</strong></span><span st=
yle=3D"color:#6cf;font-family:Arial,Helvetica,sans-serif"><strong> </s=
trong></span><span style=3D"color:#fff">=F0=9F=93=9E</span><span style=3D"c=
olor:#6cf;font-family:Arial,Helvetica,sans-serif"><strong> </strong></=
span><span style=3D"color:#fff;font-family:Arial,Helvetica,sans-serif"><str=
ong>6827 6930</strong></span><span style=3D"color:#aca5a5;font-family:Arial=
,Helvetica,sans-serif"><strong> </strong><strong>/</strong><strong>&nb=
sp;</strong></span><span style=3D"color:#fff;font-family:Arial,Helvetica,sa=
ns-serif"><strong>6827 6927</strong><strong> </strong></span><span sty=
le=3D"color:#fff">=F0=9F=93=A7</span><span style=3D"font-family:Arial,Helve=
tica,sans-serif;color:#fff"><span style=3D"color:#6cf"> </span><a href=3D"m=
ailto:darren_lim@snef.org.sg" data-msdyn-tracking=3D"false" data-msdyn-trac=
king-id=3D"4297d901-1029-47e6-afce-ff917747635e" style=3D"text-decoration:n=
one"><span style=3D"color:#fff">darren_lim@snef.org.sg</span></a><span styl=
e=3D"color:#ccc"> /</span><span style=3D"color:#fff"> <a href=3D"=
https://public-apj.mkt.dynamics.com/api/orgs/3a1da97b-cc65-4721-a0d6-669e02=
30d316/r/k8XNcL9Vf02YaMHDfM4AAAEAAAA?msdynmkt_target=3D%7B%22TargetUrl%22%3=
A%22mailto%253Atrg%2540snef.org.sg%22%2C%22RedirectOptions%22%3A%7B%225%22%=
3Anull%2C%221%22%3Anull%7D%7D&msdynmkt_digest=3D%2BO7n%2B0J%2BAmWnmiZpT1W4G=
S5FMetDGesGqSmBZsDyKN4%3D&msdynmkt_secretVersion=3Dce3a49f9a46b4aa78e12438b=
3fb8b007" data-msdyn-tracking=3D"false" data-msdyn-tracking-id=3D"76693480b=
fe731709515377804" style=3D"text-decoration:none"><span style=3D"font-size:=
13px;font-family:Arial,Helvetica,sans-serif;color:#fff">trg@snef.org.sg</sp=
an></a></span></span></span></p></div><!--[if gte mso 9]> <table style=3D"b=
order-collapse: collapse;border-spacing: 0px;padding: 0px; " cellpadding=3D=
"0" cellspacing=3D"0" border=3D"0">
<tr><style> .dividerDivWrapper {margin: 0px !important; } .dividerInnerWrap=
per {padding-top: 10px !important; padding-bottom: 10px !important;} </styl=
e>
<td width=3D"560" class=3D"dividerInnerWrapper" valign=3D"top" style=3D"wi=
dth: 560px; padding-left: 0px; padding-right: 0px;padding-top: 0px; paddi=
ng-bottom: 0px;"> <![endif]--><div style=3D"margin:10px 0;padding:0" class=3D=
"dividerDivWrapper"><div class=3D"dividerWrapper" align=3D"center"><table s=
tyle=3D"padding:0;margin:0;width:100%;border-collapse:collapse" cellpadding=
=3D"0" cellspacing=3D"0" class=3D""><tbody><tr style=3D"padding:0"><th styl=
e=3D"margin:0;padding:0;vertical-align:top;border-top:2px solid #aca5a5"><p=
style=3D"mso-line-height-rule:at-least;margin:0;padding:0;line-height:0;wi=
dth:100%"><span style=3D"line-height:0"><!--[if gte mso 9]><br/><![endif]--=
> </span></p></th></tr></tbody></table></div></div><!--[if gte mso 9]>=
</td></tr></table> <![endif]--><!--[if gte mso 9]> <div style=3D"margin: 0=
px;"><p style=3D"margin: 0px; padding: 0px; line-height: 100%; mso-line-hei=
ght-rule: at-least; font-size: 11px; text-align: center; mso-line-height-al=
t: 125%;"><span style=3D"font-size:10px;"><span style=3D"color:#ffffff;">=F0=
=9F=8C=90</span><span style=3D"color: rgb(255, 255, 255); font-family: Aria=
l, Helvetica, sans-serif;"><strong> </strong></span></span><span style=
=3D"color: rgb(255, 255, 255);"><a href=3D"https://public-apj.mkt.dynamics.=
com/api/orgs/3a1da97b-cc65-4721-a0d6-669e0230d316/r/k8XNcL9Vf02YaMHDfM4AAAI=
AAAA?msdynmkt_target=3D%7B%22TargetUrl%22%3A%22https%253A%252F%252Fsnef.org=
.sg%252Ftraining%22%2C%22RedirectOptions%22%3A%7B%221%22%3Anull%7D%7D&msdyn=
mkt_digest=3DDH%2FD3xeskr38e9AVQvVsSQecNdvec2GPB3uGerV2YD4%3D&msdynmkt_secr=
etVersion=3Dce3a49f9a46b4aa78e12438b3fb8b007" rel=3D"noopener" style=3D"tex=
t-decoration: none; font-family: Arial, Helvetica, sans-serif; color: rgb(0=
, 124, 137); line-height: 1;" target=3D"_blank"><span style=3D"font-size: 1=
0px; color: rgb(255, 255, 255);">www.snef.org.sg/training</span></a></span>=
<span style=3D"font-size:10px;"><span style=3D"color: rgb(255, 255, 255);">=
</span><span style=3D"color:#ffffff;">=F0=9F=8F=A2</span><span style=3D=
"color:#cccccc;"><span style=3D""> </span><span style=3D"font-family: =
Arial, Helvetica, sans-serif; text-align: center; color: rgb(255, 255, 255)=
;">60 Paya Lebar Road, #13-45, Paya Lebar Square (Lobby 2) , Singapore 4090=
51</span></span></span></p></div> <![endif]--> <!--[if !mso]> <!----><div s=
tyle=3D"margin:0"><p style=3D"margin:0;padding:0;line-height:1.25;mso-line-=
height-rule:at-least;font-size:11px;text-align:center;mso-line-height-alt:1=
25%"><span style=3D"font-size:10px"><span style=3D"color:#fff">=F0=9F=8C=90=
</span><span style=3D"color:#fff;font-family:Arial,Helvetica,sans-serif"><s=
trong> </strong></span></span><span style=3D"line-height:1;color:#fff"=
><a href=3D"https://public-apj.mkt.dynamics.com/api/orgs/3a1da97b-cc65-4721=
-a0d6-669e0230d316/r/k8XNcL9Vf02YaMHDfM4AAAMAAAA?msdynmkt_target=3D%7B%22Ta=
rgetUrl%22%3A%22https%253A%252F%252Fsnef.org.sg%252Ftraining%22%2C%22Redire=
ctOptions%22%3A%7B%221%22%3Anull%7D%7D&msdynmkt_digest=3DDH%2FD3xeskr38e9AV=
QvVsSQecNdvec2GPB3uGerV2YD4%3D&msdynmkt_secretVersion=3Dce3a49f9a46b4aa78e1=
2438b3fb8b007" rel=3D"noopener" style=3D"text-decoration:none;font-family:A=
rial,Helvetica,sans-serif;color:#007c89;line-height:1" target=3D"_blank"><s=
pan style=3D"font-size:10px;color:#fff">www.snef.org.sg/training</span></a>=
</span><span style=3D"font-size:10px"><span style=3D"color:#fff;line-height=
:1"> </span><span style=3D"color:#fff">=F0=9F=8F=A2</span><span style=3D=
"color:#ccc"><span style=3D"line-height:1"> </span><span style=3D"font=
-family:Arial,Helvetica,sans-serif;text-align:center;color:#fff">60 Paya Le=
bar Road, #13-45, Paya Lebar Square (Lobby 2) , Singapore 409051</span></sp=
an></span></p></div><!--[endif]----><!--[if gte mso 9]> <table align=3D"cen=
ter" style=3D"border-collapse: collapse;border-spacing: 0px;padding: 0px; =
margin: 0px;" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" >
<tr><style> .buttonWrapper a {border-style: none !important;} .buttonWrappe=
r {padding: 0px !important; margin: 0px !important;} .buttonClass {mso-hide=
: none !important;}</style>
<td valign=3D"top" align=3D"center" width=3D"560"> <![endif]--><div align=3D=
"center" class=3D"buttonWrapper" style=3D"margin:10px 0 0"><!--[if gte mso =
9]> <table cellpadding=3D"0" cellspacing=3D"0" border=3D"0" style=3D"borde=
r-collapse: collapse;border-spacing: 0px;font-size: 0; line-height: 0;">
<tr style=3D"padding: 0px;mso-line-height-rule: exactly;line-height: 1px;" =
height=3D"10"><td> </td></tr><tr>
<td>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" align=3D"" style=3D=
"width: 496px; color: rgb(98, 95, 93); border-collapse: collapse;border-spa=
cing: 0px;">
<tbody>
<tr>
<td align=3D"center" valign=3D"center" style=3D"height: 33px; vertical-ali=
gn: middle; align-content: center; text-align: center; color: rgb(98, 95, 9=
3); font-family: Arial, Helvetica, sans-serif"><v:roundrect style=3D"height=
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<v:shape xmlns:v=3D"urn:schemas-microsoft-com:vml" type=3D"#mytype" href=3D=
"https://public-apj.mkt.dynamics.com/api/orgs/3a1da97b-cc65-4721-a0d6-669e0=
230d316/r/k8XNcL9Vf02YaMHDfM4AAAQAAAA?msdynmkt_target=3D%7B%22TargetUrl%22%=
3A%22https%253A%252F%252Fsnef.org.sg%252Ftraining%252Ftraining-prospectus%2=
52F%22%2C%22RedirectOptions%22%3A%7B%221%22%3Anull%7D%7D&msdynmkt_digest=3D=
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<v:textbox inset=3D"0,0,0,0"><center style=3D"font-family: Arial, Helvetica=
, sans-serif;font-size: 14px; color: rgb(98, 95, 93); font-weight: bold;">D=
ownload Latest Training Prospectus for Future-ready Competencies</center></=
v:textbox></v:shape></td></tr></tbody></table></td>
</tr></table> <![endif]--> <!--[if !mso]> <!----><a class=3D"buttonClass" h=
ref=3D"https://public-apj.mkt.dynamics.com/api/orgs/3a1da97b-cc65-4721-a0d6=
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rl%22%3A%22https%253A%252F%252Fsnef.org.sg%252Ftraining%252Ftraining-prospe=
ctus%252F%22%2C%22RedirectOptions%22%3A%7B%221%22%3Anull%7D%7D&msdynmkt_dig=
est=3D0e8X2tUw1JeffScgSk289KVNinl5krXIGdg7DRbAYUY%3D&msdynmkt_secretVersion=
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t:auto;margin-left:auto;display:table-cell;text-decoration:none;background-=
color:#fff;border-radius:20px;color:#625f5d;width:496px;height:33px;padding=
:5px 10px;max-width:100%;border-color:#aca5a5;border-width:5px;border-style=
:double;font-size:14px;vertical-align:middle;font-weight:700;line-height:no=
rmal;box-sizing:border-box;mso-hide:none!important" data-msdyn-tracking-id=3D=
"8ce74ac9a4ce91667872223745" data-msdyn-tracking=3D"false"><span style=3D"f=
ont-family:Arial,Helvetica,sans-serif;display:inline-block;min-width:1px">D=
ownload Latest Training Prospectus for Future-ready Competencies</span></a>=
<!--[endif]----></div><!--[if gte mso 9]> </td></tr></table> <![endif]--><!=
--[if gte mso 9]> <table style=3D"border-collapse: collapse;border-spacing:=
0px;padding: 0px; " cellpadding=3D"0" cellspacing=3D"0" border=3D"0">
<tr><style> .dividerDivWrapper {margin: 0px !important; } .dividerInnerWrap=
per {padding-top: 10px !important; padding-bottom: 10px !important;} </styl=
e>
<td width=3D"560" class=3D"dividerInnerWrapper" valign=3D"top" style=3D"wi=
dth: 560px; padding-left: 0px; padding-right: 0px;padding-top: 0px; paddi=
ng-bottom: 0px;"> <![endif]--><div style=3D"margin:10px 0;padding:0" class=3D=
"dividerDivWrapper"><div class=3D"dividerWrapper" align=3D"center"><table s=
tyle=3D"padding:0;margin:0;width:100%;border-collapse:collapse" cellpadding=
=3D"0" cellspacing=3D"0" class=3D""><tbody><tr style=3D"padding:0"><th styl=
e=3D"margin:0;padding:0;vertical-align:top;border-top:2px solid #aca5a5"><p=
style=3D"mso-line-height-rule:at-least;margin:0;padding:0;line-height:0;wi=
dth:100%"><span style=3D"line-height:0"><!--[if gte mso 9]><br/><![endif]--=
> </span></p></th></tr></tbody></table></div></div><!--[if gte mso 9]>=
</td></tr></table> <![endif]--><div style=3D"margin:0"><p style=3D"margin:=
0;padding:0;line-height:1.25;mso-line-height-rule:at-least;font-size:18px;t=
ext-align:center;mso-line-height-alt:125%"><span style=3D"color:#fff"> =
;</span><span style=3D"font-size:18px"><span style=3D"color:#ddb929"><stron=
g><span style=3D"font-family:Georgia,serif;color:#fff">UNL</span></strong><=
/span><span style=3D"color:#fff;font-family:Georgia,serif">=E2=99=95</span>=
<span style=3D"color:#ddb929"><strong><span style=3D"font-family:Georgia,se=
rif;color:#fff">CK G</span></strong></span><span style=3D"color:#fff;font-f=
amily:Georgia,serif">=E2=99=95</span><span style=3D"color:#ddb929"><strong>=
<span style=3D"font-family:Georgia,serif;color:#fff">LD STANDARD IN TRAININ=
G</span></strong></span></span></p></div><div style=3D"margin-top:5px"><p s=
tyle=3D"margin:0;padding:0;line-height:1.25;mso-line-height-rule:at-least;t=
ext-align:center;font-size:14px;mso-line-height-alt:125%"><span style=3D"co=
lor:#fff;font-family:Arial,Helvetica,sans-serif;font-size:14px;font-weight:=
700">Customised</span><span style=3D"color:#aca5a5;font-family:Arial,Helvet=
ica,sans-serif;font-size:14px"><span style=3D"font-weight:700;color:#fff">&=
nbsp;</span>=E2=9C=A6</span><span style=3D"color:#fff;font-family:Arial,Hel=
vetica,sans-serif;font-size:14px"> </span><span style=3D"color:#fff;fo=
nt-family:Arial,Helvetica,sans-serif;font-size:14px;font-weight:700">Desira=
ble Outcomes </span><span style=3D"color:#aca5a5;font-family:Arial,Hel=
vetica,sans-serif;font-size:14px">=E2=9C=A6</span><span style=3D"color:#fff=
;font-family:Arial,Helvetica,sans-serif;font-size:14px"> </span><span =
style=3D"color:#fff;font-family:Arial,Helvetica,sans-serif;font-size:14px;f=
ont-weight:700">Cost-effective</span></p></div><!--[if gte mso 9]> <table a=
lign=3D"center" style=3D"border-collapse: collapse;border-spacing: 0px;pad=
ding: 0px; margin: 0px;" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" >
<tr><style> .buttonWrapper a {border-style: none !important;} .buttonWrappe=
r {padding: 0px !important; margin: 0px !important;} .buttonClass {mso-hide=
: none !important;}</style>
<td valign=3D"top" align=3D"center" width=3D"560"> <![endif]--><div align=3D=
"center" style=3D"margin:5px 0 0" class=3D"buttonWrapper"><!--[if gte mso 9=
]> <table cellpadding=3D"0" cellspacing=3D"0" border=3D"0" style=3D"border=
-collapse: collapse;border-spacing: 0px;font-size: 0; line-height: 0;">
<tr style=3D"padding: 0px;mso-line-height-rule: exactly;line-height: 1px;" =
height=3D"5"><td> </td></tr><tr>
<td>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" align=3D"" style=3D=
"width: 300px; color: rgb(98, 95, 93); border-collapse: collapse;border-spa=
cing: 0px;">
<tbody>
<tr>
<td align=3D"center" valign=3D"center" style=3D"height: 17px; vertical-ali=
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